I personally love the NY public libraries, but the staff at this location are not welcoming, nor friendly, nor kind and seem to particularly dislike single mothers. They will answer any questions and direct you to a solutions for the most part but they all seem to be underhanded and slightly shady. On my first visit to this branch when I'd just moved into this neighborhood one of the librarians told me that I could not sign up for a Queens library card online and that she would not sign me up without proof of address and another document. When I went home to check the website on my computer I found that not only was I able to sign up for a library card online but it was relatively easy and I was able to pick up my card on my next visit. I recently went back to this branch to print something and my son was sitting in his stroller next to me watching a show on my phone to keep him occupied when the librarian came over and told me I had to take him downstairs unless I took my phone from him/ turned his show off. He insinuated that the shows volume was too loud but did not give me the option to turn it down and said I must go to the children's room in the basement instead, I was too tired to refuse and obliged. To my surprise I was able to print for free in the children's rooms so while I didn't like what he did, I did not complain. But for an overstimulated single mother sometime being in the children's room of the public libraries is sometimes too overstimulating. Today I had to print something else and while being helped I had an interesting not unpleasant, but interesting experience with the staff again. My home is equal distance to a different branch and I will try my luck at that location. I end this review by highlighting that you never know what battles people are fighting and I implore the staff at this location to work on how they are with the people that come here for a place of solace or just to do whatever work or task they...
Read moreQueens Public Library at Glendale – A Solid Neighborhood Spot
The Queens Public Library in Glendale is a decent little branch. It’s not the biggest library around, but it gets the job done. The staff is helpful, and the space is clean and organized.
One of the better parts of this location is the kids’ section—it’s cozy, colorful, and has a nice variety of books for different age groups. They also have activities and programs from time to time that are great for keeping little ones engaged.
Overall, it’s a good local library to have in the neighborhood. Not flashy,...
Read moreNot a good selection of books, not a good selection of movies. For a Public Library, this specific location is pretty empty, everywhere you look there are empty bookshelves. This Library was closed because it was undergoing renovations, we all patiently waited for this Library to finally reopen after being closed for years…. And the final result is just disappointing. The Staff is really nice, friendly, helpful and informative. But the Library has a lot to improve on. There are also no programs for kids and I don’t think that Covid is a valid...
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