I used to enjoy their food, but my boyfriend and I had terrible experiences as customers just recently. We decided to order delivery and wanted to try their chicken, bacon, ranch pizza-- what came instead was a pizza with blue cheese dressing on it. We called to complain about what we assumed was just a simple mistake, and offered to give back the pizza so we could receive a new one, but was met with a very rude and condescending insistence that they don't make pizzas with blue cheese on it, and know for sure that what we received was ranch. I'm sorry, but there is a HUGE difference between these two dressings. I would know because I hate blue cheese and find the smell and taste of it disgusting. I am not going to go out of my way to complain about a pizza that I ordered if it was made correctly, but I am in fact going to if you give me something on it that I know shouldn't be there. Their lack of apology and total disrespect in response to a reasonable complaint is astounding and classless, and I couldn't recommend to anyone to bother giving business to a...
Read moreIf I would give this place a zero, I would. I stroll in on a gloomy rainy Sunday afternoon to grab some food. Go in, order a slice and I have numerous other things and I go to pay for my food with a card. The guy doesnt even have the balls to look me in my face and tells me “um its a $15 minimum”. No posted signage ANYWHERE. I tell him hold on hold on since when. Dont try and play me pretending its a minimum for credit cards NOW. The “manager” gets off his cell phone to intervene. He tells me the same thing, and proceeds to tell me as I take money out the atm, sorry its the boss new rules. I laugh and put back the other items and pay for the slice. I shouldve just walked out, because the employees seemed to think so too. BUT I proceed to have ONE BITE, and it was the biggest flop (literally). I threw it out in front of them. There arent many good pizza places in Glendale/Ridgewood. I used to come here for a number of years, now, they wont see me ever again. Save yourself the money and go to...
Read moreI recently was in the neighborhood and stopped by Grace Pizza, had a craving for a classic NY-style pizza! I was planning to just have a slice of pizza but it was SO good that I ended up buying a large pie to take home with me too. The crust was beautifully thin and perfectly crisp on the outside while remaining chewy on the inside. The sauce was incredibly flavorful and fresh, cheese was perfectly melted!
The staff was polite and extremely helpful, helped me get my large pie out of the door and to my car parked right outside.
Grace Pizza has definitely earned a loyal customer in me. The combination of outstanding food, friendly service, and a cozy atmosphere makes it a must-visit for pizza lovers. I can't wait to return and try more of their delicious offerings! Highly...
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