Kitchen Factory Newark

Wonderful customer service! The staff is everything you could ask for when you’re spending money on something as important as a kitchen. My concern is with the quality of the cabinets. I noticed (and pointed out) the showroom cabinets had a lot of scratches and marks but was told customers are very rough with them. While that is likely true, my cabinets have been scratched, and dinged before they were even on my walls. My contractor commented on the low quality construction of some of the cabinets. Also, I was advised to change the side of the handles/hinges on a couple cabinets. While I agreed, I feel I was mislead, and now the handles hit the other door when opened; it’s a matter of time before there is noticeable wear. While the staff was amazing and worked with me to save money, there are improvements to be made. 7/8/22 I have had these cabinets 3 months and the door is splitting, noticed one cabinet is noticeably larger than the others and these scratch up so easily.

DO NOT WASTE MONEY HERE!