Knox Home Furnishings — Attraction in Newnan

This is a long overdue review. I went to Knox looking for a recliner in April 2019 with my sister shortly after having back surgery to repair a herniated disc.

The level of customer service we received from Paul was unlike anything I've experienced shopping for furniture elsewhere, unparalleled. Since I am over six feet tall, Paul took great care to ensure I was shown appropriate recliners for my height.

We were originally looking for manually operated models, but discovered I was incapable of reaching and using controls due to my physical limitations. After Paul directed us toward all electrically controlled versions, we decided the extra expense was well worth it.

Getting in and out of chairs is already difficult and some in-store models had cloth upholstery, which clung to my clothing and made reaching the back chairs even more difficult. Paul suggested we opt for leather because it would allow me to slide up against the back and reposition myself much easier. He was absolutely correct.

We decided to take all Paul’s advice into consideration and ordered a leather recliner with all electric controls. I have zero regrets. I now know the value of a comfortable recliner that meets my needs and my overall quality of life has improved. I’ve spent quite a bit of time in my chair over the past six months, including sleeping in it, and it’s just as comfortable as the first time I used it.

Because of Paul, his product knowledge, expertise, and careful attention, I can actually experience some level of comfort at...

WONDERFULLY FRIENDLY, PROFESSIONAL, AND KNOWLEDGABLE.! Yesterday, I had the pleasure of stopping in Knox to look at gliders for my soon-to-be nursery. As soon as I walked in, I was greeted by Paul, a familiar face, and told him what brought me to their store. Not only was Paul’s knowledge of their inventory extremely helpful, he was also able to give me personal insight as to what he had and enjoyed in his nursery (welcomed advice to this first-time mother-to-be). I felt as though he truly wanted me to find a glider that suited my needs and was not merely trying to sell me a piece of furniture. He was there to answer any and all of my questions but did not hover over me in hopes of my making a hasty decision. I was able to take my time and sift through fabrics as well as take several trips back to each chair to feel them out. I talked to Paul a little bit more about what I was hoping to find in terms of dimensions, comfort, and aesthetics, and he found me the perfect chair to order! I dreamed of having a nice clean white chair, but worried that it would not be a very practical decision. Paul showed me an outdoor fabric that I could have my chair covered in that would repel stains and looked fabulous! I was sold! I left the store having ordered the perfect chair for my nursery and a huge smile on my face. Thank you to Paul and everyone at Knox Home Furnishings for such a...

I would give the folks at Knox Home Furnishings 10 stars if allowed! My first visit was before the tornado in March, when I was learning the market. My questions were answered, a quote for the chair I chose was given, and there was no pressure to buy that day. As a matter of fact, they do not sell the floor samples for lift recliners, they order the chair to be built for you. I shopped several other furniture stores, but found mediocre workmanship and pushy salespeople. I had to order my recliner on the phone bc the F-4 tornado hit the showroom. All details were done, I waited impatiently, and, finally, my chair was ready to ship. Two wonderful young men delivered my chair Saturday morning and I took a wonderful nap in it that afternoon. I would recommend Knox to anyone who wants quality furniture and a...