Walgreens — Attraction in North Kingstown

I’m shocked by the number of negative reviews regarding the pharmacy. Just for some insight I was diagnosed with add in the second grade and had an IEP. Was put on Aderall. In my opinion no one under the age of 16 should be put on anything like that. I did well in school but had headaches, wasn’t eating and made me more hyper. My mom stopped it 2 months later and I hadn’t been on anything for add until 18 in college. Was on Ritalin. And that’s when the panic attacks started was also struggling with anxiety and social anxiety. Was diagnosed with stage 3 cancer and the brain fog lasted 1.5 years after treatments stopped. Delayed thought processing my memory was non existent plus I’ve was in denial about still having add. My doctor spoke with oncologist and they recommended trying methylphenidate which is Ritalin. And it worked! I didn’t have to go back and reread a 6 number passcode for 2 factor authorization 6 times anymore. But I learned there’s a stigma that comes with this medication. It’s classed as a narcotic and it doesn’t matter if they are pharmacists or techs they have opinions too. And I’ve been thru a dozen pharmacies because calling and seeing if they were ready for pick up would get me vague answers and an attitude. I started feeling like I was doing something wrong by going and getting a medication that helped me!!! I don’t use any CVS anymore. When I moved to Exeter I came to this location and I haven’t ever had an issue with sarcasm, short responses, rudeness and I haven’t felt judged. I told the pharmacist about past experiences and thanked him and there team for being so professional. I have never not had anyone answer the phone here maybe try checking the hours and if you’re on hold…well that’s life! Everyone wants everything instantly these days without waiting. Download the Walgreens app and you can do anything on there with prescriptions that you can do over the phone or at the store except questions for pharmacist. I used to over think a lot and take things personally to much. People are people and we all have lives and moods. All I can control is how I am to others and I treat everyone how I’d want to be treated and I’m happy with that. If someone looks down or off when I see them I try to make them smile or just ask what’s wrong in a caring manor. I’m 37, I’ve been thru a lot, I mean we all have. We can only control ourselves. All these comments should be looked back over by the authors and think before they complain because they didn’t get there way or because they weren’t told what they wanted to hear. I won’t ever understand how this pharmacy has this many negative reviews when I’ve had 98% positive encounters...

Worst experience I have had in a long time trying to purchase a photo book. After hours of creating the book, I sent it to the store for printing. I received a message that it was ready and was so excited to pick it up. I arrived only to find all of the pictures were dark and pictures were unrecognizable. The manager Ashley says I need to send it through on custom windows instead of creating my own book so it will be processed on photo paper. Wait..what?? I’m making a Photo book, why would it not be on photo paper??? So I went home and redid the whole book (another 3 hours) ! I receive a text saying it was done again. I arrive at the store only to discover that they didn’t make the books because the pictures came out on the same paper. Mind you they had my cell number! No one bothered to call me to let me know this. So at this point I won’t have it for Christmas morning. I had taken the time to lighten up the pictures and tried to make adjustments hoping that would make them better before sending it the second time. I had them print them only to arrive to get them and there’s a big bubble in one cover and my coupon is no longer in the box from the old ones. I do not recommend using this store to print or creat anything!!!! They didn’t not offer any type of compensation for my three trips there or my hassle over making the book twice and following the manager’s directions (which...

This has been the worst customer service experience. I’ve stopped in twice and called four times, only to get a different story each time. One person assured me they could order the medication, then went completely silent for 1.5 weeks—no updates, no texts, nothing.

When I followed up, I was told another location had stock, yet instead of transferring my prescription as they should, I was left to chase it down myself. I had to call and confirm the other store had the medication, only to waste more time being lectured about their operating hours—which I already know because I’ve had to visit so many times. Of course, that pharmacy didn’t have stock either, meaning even more wasted time listening to irrelevant details about their hours and lunch breaks.

Rather than proactively notifying patients or assisting with a warm transfer, they simply go silent. There’s zero accountability, no effort to streamline the process, and a complete disregard for the patients relying on them for essential medication. It’s no surprise they’re closing locations—this level of incompetence is unacceptable. I wouldn’t trust Walgreens with my health or...