STAY AWAY !!!!!!!! My suggestion would be fo avoid all CVS stores if you are able to do so , ESPECIALLY this one !!!!! Unfortunately my Insurance only covers certain CVS locations , and they were out of a medication that I needed ! For the past year if this had happened , I have gotten them filled here and paid out of pocket with NO issues !! It is unfortunate , but I am not healthy at the moment and was recently hospitalized , I have ACUTE asthma ! This medication is a MUCH NEEDED Medication prescribed to me by my pulomogists , let me stress he as a medical professional who obviously felt it was needed , if he prescribed it !! I spoke to This location yesterday to confirm they had the medication in stock and they did , the pharmacist Fay assured me it was NOT a problem at ALL to fill !!! Today after my doctors apt , he sent 3 much needed BREATHING medications to this location ! A few minutes later I get a phone call from the pharmacist Laura , I have NEVER EVER EVER spoke to such rude and unprofessional person in my life !!!!!! She out right refused to fill any of my medications , claiming I can not pay out of pocket , but had no explanation as why I have been able to do so many other times !!!! Also , she was clearly exercising her position of power , but displayed NOTHING professional . There is a way to speak to people , in any and all professions!! Apparently it’s there policy , that has clearly been violated several times , if that is the truth !! However I don’t believe it is , Fay assured me there would be NO issues !! So either they have violated there own policies SEVERAL times , or Laura decided after viewing my profile to personally discriminate against me , due to some of my medications !!! I can assure you , my lawyer is already involved and Complaints have been filed with the state , civil, and the board !! Needless to say I do NOT have any of my BREATHING medications that can make the difference between life and death , and Laura and CVS WILL BE HELD 100% responsible from 11 am on today for any further damage caused to my health . I hope to god , Laura never has to experience what I endured from her today , and never has experience not being able to breathe !! Do yourself a favor , STAY AWAY from all CVS locations and find yourself a small, friendly , understanding , accommodating town / local pharmacy !!! A customer care rep , even called her to express the urgency to fill these medications and she still refused ! CVS customer care is also the biggest joke, and 100% useless in assisting , clearly even their staffed clinical pharmacists DO NOT have enough education to fully understand how important it is for an asthmatic to have there medications !!!!! I also see after reading reviews from others , they play these games with other people as well !!! They have done the same to me pending on the medication , have lied to my face about the stock of the medication !! Clearly this seems like a HUGE issue with certain pharmacists DISCRIMINATING against customers based of their own bias !! They DO have legal , moral , and ethical codes that they MUST follow , and it is becoming VERY VERY VERY clear they are in violation !!! It is NOT their job to discriminate against the customers based on a medication a DOCTOR has prescribed, it is at the DOCTORS assessment what medications a patient NEEDS !!!! It’s the pharmacists job to FILL what the doctor deemed MEDICALLY NEEDED , it’s NOT the pharmacists decision to make if we need or do not need a medication !! The DISCRIMINATION at CVS has gotten out of hand and has UNFORTUNATELY affected the health of MANY !!!! I think it’s about time we unite and file a class - action all...
Read morePlease, do not come to this CVS. I came here for some face masks, then got a little distracted and perused the isles to see if if needed anything else. As I did I picked up a few other items and ended up with a full basked, sound familiar? I walked to the self checkout because who wants to talk to a human? Also, I don't want to impose on someone's time when I can "do it myself".
As I begin scanning my items this thin blond lady stands behind me. At first I'm thinking it's a customer, but I wonder why they don't use the register beside mine. So I get self countious because I feel like I'm holding up the person behind me. But then she pretends to be organizing the candy next to me. Then she just stands behind me with her arms crossed like a little evil security guard until I finish scanning and pay.
At this point I feel grossed out because I kinda wonder if she had treated me like that if I looked like her. I just spent over 100 dollars on distracted shopping on cute self care items lolz But I don't feel happy about my purchase I feel grossed out. And I'm probably going to be reminded of this when I use the products I got here.
I understand that theft prevention methods are established at every single store but this is particularly stomach turning. Maybe, I just need to grow thicker skin, maybe this lady a little Racist maybe it's a little both. Regardless, I'm not coming back here.
If you're like me save yourself!! DON'T...
Read moreRude Paula the manager is extremely rude. I decided to stop by the store omw to work as most snipers I check down the isle. Everything in this isle is a dollar some marked down Christmas items. I pick up Christmas lights the item tagged $5 marked down $1.25. When I get the register in expected the cashier rings it up $24.99. The cashier says the Christmas was marked down let me check it out. The manager comes over and says I received an email from corporate they changed their mind they're going to put back for next yr..then she says no it's regular price it's just seen as tv. So I took a pic and she does over and starts telling. I said if your not wrong it's nothing to worry about. I proceeded to cal corporate now this is the manager she talk so loud customer service asked if I wanted to get my kids. I was like high that's your manager! Who is purchasing Christmas lights now at $24.99. It really wasn't about the ight because I don't need them but the disrespect.The yelling. This is my morning torn up over Christmas lights you know your not going to sell. I see many other complaints contact BBB because so many compliments Paula is 60 not a college student she should know better and alot...
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