I am a long time customer since back when it was Hard Rock. Like everyone that goes, I spend a lot of money there multiple times a week. And last night it was Friday and went like I always do. Went out to the smoking area and sat down at a machine added money and played my free play. I was on a free game when all of the sudden this lady says I stole her machine. I assured her there was no money when I sat and the chair when not turned around. She was aggressive keeps saying it was her machine and she had money in it and the chair turned. I hit the service light and said have a worker check the machine because there was no money it in when I sat down and check the camera to see the chair was regular. A worker arrives and checks machine but can only see the money I added and something about 10 logs and says maybe I can split the money I made off it. Which is absolutely ridiculous! Then the aggressive lady said I don't want her money just my machine. I asked what are you saying you left in it she replies $1.80 which the workers said they were giving back. I left the machine feeling like I was being accused of stealing. I feel the workers handled the situation poorly. They should have said once you leave a machine you may loose it. Or have someone watch it. There was another lady chiming in after the fact that she was playing there. Well maybe she should have said something before I sat down and played there for 10 plus mins not say something when the workers show up? But again if there is no money in the machine and the chair is sitting in a regular position I would never feel like I can't sit there. I always respect when I see chairs turned. I have also seen workers turning chairs around which probably causes issues like i had? So come on mgm handle this situation better! Don't make customers feel like they did something wrong in situations like this and reward this behavior. I quit going to Jack because of this exact reason. And other than this happening I love coming to mgm. So please take control over these customers that leave and think they are saving the machine with a turned chair.