Costco Wholesale — Attraction in Norwalk

I looooove Costco!!! We've been members for over 15 years!! I have a big family of 8, so I'm at Costco at least twice a week, or just about every other day, lol. I always felt valued and appreciated until this one situation I came across with a cashier. So my husband and I were at the self check out, scanning about thirty items. When it came time to pay, we realized we couldn't pay cash and had to go to a checkout line with a cashier. We were running late to pick up our daughter from school, so we were debating if we should leave everything and just come back. The attendant at the self checkout printed a receipt and told us, "Just go to the nearest cashier and give them this receipt, and they should be able to check you out, without rescanning, no problem." Once we got the cashier, we handed her the slip, and we told her to check us out. This cashier, by the name of Ruthee, then proceeds to tell us that she needs to rescan all the items in our cart! I asked why, when I explained to her the attendant at the self checkout had stated we didn't need to rescan our cart, our transaction was on hold, and may be resumed with the cashier. Ruthee then proceeds to tell us in a harsh, criminalizing tone, "I don't trust anyone, it's my job, I have to rescan everything, that's how people steal from here!!!" We flagged over the self checkout attendant, and he told Ruthee (the cashier) that she didn't have to rescan our cart. Ruthee then proceeded to argue with the self checkout attendant and said, "I'm scanning everything, I don't trust anyone!!!" We felt soooo embarrassed, and she made us feel uncomfortable, as if we had done something wrong! As if we were criminals! Mind you, my husband has served the US Navy for twelve years!!! I'm currently dealing with liver failure as well, so my appearance isn't my best... Were being judged because of our skin color? Were we being judged for my dress attire??? It felt like as if Ruthee thought of us as criminals!!! Ruthee then proceeded to check out our items, and she realized it matched the slip that was given to us in the first place. We got no apology from Ruthee, which made it even worse!!! All Ruthee said at the end with a sarcastic belittling voice was, "it's my job to scan everything, I don't care what anyone says!" Not a good day, not I'm sorry for this experience, not an you guys were right. Not only were we late to pick up our daughter at her elementary school, but we didn't even get an apology for making us feel as if we were in the wrong! Costo, in my opinion, you can do better. Ruthee should not be working for you guys.. Her persona is disgusting, has no mannerisms, lacks emphaty, comes across as a super negative person, and has zero people skills. Ruthee should be working at a remote job where she doesn't have to deal with people since she'sso distrustful, Ruthee needs to learn better customer service skills, and she should also apologize to us for that horrible awful...

Costco Wholesale - A Crowded Haven for Savvy Shoppers

Costco Wholesale is a retail giant that has become synonymous with big savings and bulk shopping. My recent visit to Costco left me impressed with the wide array of products and competitive prices. However, the one drawback that prevented me from giving it a perfect rating was the occasional issue of overcrowding.

When it comes to value for money, Costco truly shines. The warehouse is filled to the brim with an extensive selection of products ranging from groceries and household items to electronics and appliances. The pricing is consistently competitive, often beating prices found at other retailers. Costco's commitment to quality is evident in the well-known brands they carry, as well as their own private label products, which often provide excellent value for the cost.

The layout of the store is well-organized, making it relatively easy to navigate through the aisles. The helpful signage and clear product categorization contribute to a streamlined shopping experience. Additionally, the staff at Costco are generally friendly and knowledgeable, always willing to assist customers with any inquiries or concerns.

However, the main drawback of my experience at Costco was the issue of overcrowding. Due to its popularity and the attractive deals it offers, the store can get quite crowded, especially during peak hours and on weekends. Maneuvering through the aisles and finding a parking spot can become a bit of a challenge, which may lead to longer waiting times at checkout as well. The bustling atmosphere, while a testament to Costco's success, can sometimes detract from the overall shopping experience.

Despite the occasional inconvenience caused by the crowd, Costco Wholesale remains a go-to destination for savvy shoppers who value affordability and variety. If you plan your visit during less busy times or are prepared to navigate through the crowds, you will undoubtedly reap the benefits of significant savings and an extensive range of products.

In conclusion, Costco Wholesale is a retail powerhouse that delivers excellent value and a vast selection of merchandise. While the issue of overcrowding may detract from the overall experience, it is a testament to the store's popularity and attractive offerings. If you are willing to brave the occasional hustle and bustle, Costco is a shopping haven that can help you save big on your...

I hadn't been to Costco in a couple months but after my visit today I remember why. I visited the location in Norwalk, CA.

It was a bit chaotic and it was surprisingly crowded today. People were not maintaining their social distance and employees were no where to be found enforcing it.

Quite the contrary when I got in line to pay I had just enough distance between me and the person in front of me and a Costco employee pulls my cart forward seemingly closing the distance to break whatever guidelines they had set.

Once I got closer to the register a Costco employee running the register dressed in what seemed to be Costco Auto Mechanic attire was very rude to two innocent Hispanic ladies. He was enforcing Lord knows what about membership but it didn't make sense. It seemed he was just yelling at them for being vulnerable.

He obviously didn't tell me anything like he did those ladies but he had one of the worst attitudes for an employee I have ever witnessed on this side of the Mississippi!

I understand what we are all going through, but customers should not be made to feel like they are being done a favor, groceries are not free are they? They are quite pricey at Costco actually so if they are going to pick random employees to cover shifts or whatever this guy was doing at a register they should pick folks a little more wisely.

Oh and when you eat outside they did the same thing to some little kids because they did not have a Costco card to buy a pizza.

I mean what's the deal Costco?

Unless you have a family of 6+ I suggest taking your business elsewhere. Costco could careless about you and this visit of mine solidified it. Don't believe me visit it for yourself...