Ordered & paid to go foods but 1 of the item is not ready, crab Rangoon. The server asked me to wait 7 mins & I did cause I was also browsing on my phone. 15 to 20 mins passed and I followed up my order but said not ready yet & to my surprise the chef forgot to cook it and told me to wait again. I asked them nicely if I could just refund the money $ 2.75 & this Oriental lady told me that it will take 7 days to get it back to my card and told me in a rude manner to just wait and relax. When I told her that i already followed up like 3 times & don’t want it anymore this rude lady gave me a big mouth attitude & was disrespectful telling me not to come back and banned me to their store. This is absolutely poor customer service . I come here with my family & friends a lot of times but definitely not coming back because of this bad experience with their service. If there is a lower score than 1 star that’s what their service crew deserves especially this...
Read moreCame here with the kids, I ordered the 2 item combo with orange chicken and beef and broccoli as well as the chicken katsu plate. I've eaten my fair share of chinese and hawaiian food and although tasty, I can't say it's the best I've had. The fried rice was good on its own though. Staff were friendly but I ended up waiting for the katsu for a bit until I came up to the cashier, turns out they forgot my order on the top counter in a togo bag. Miscommunication, perhaps? But again, they were friendly. Also, one of the workers started putting the chairs up on the table next to us. I didn't mind as much since we were on our way out anyway but it was still kind of off putting. Overall, it was a...
Read moreA rated restaurant. Very clean. The food was good and will visit it again. The only two complaints I have. The broccoli from the beef broccoli. Wasn't really cooked. Orange chicken they were the size of chicken strips. It tasted good but I just wish they cut it little bit more smaller so you get both flavors not just the whole chicken flavor. basically needed more orange sauce just a little bit dry. big parking lot. One more thing they start closing one hour before they close so you need to make it to go if you get their 1 hour...
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