Ordered & paid to go foods but 1 of the item is not ready, crab Rangoon. The server asked me to wait 7 mins & I did cause I was also browsing on my phone. 15 to 20 mins passed and I followed up my order but said not ready yet & to my surprise the chef forgot to cook it and told me to wait again. I asked them nicely if I could just refund the money $ 2.75 & this Oriental lady told me that it will take 7 days to get it back to my card and told me in a rude manner to just wait and relax. When I told her that i already followed up like 3 times & donāt want it anymore this rude lady gave me a big mouth attitude & was disrespectful telling me not to come back and banned me to their store. This is absolutely poor customer service . I come here with my family & friends a lot of times but definitely not coming back because of this bad experience with their service. If there is a lower score than 1 star thatās what their service crew deserves especially this...
Ā Ā Ā Read moreCame here with the kids, I ordered the 2 item combo with orange chicken and beef and broccoli as well as the chicken katsu plate. I've eaten my fair share of chinese and hawaiian food and although tasty, I can't say it's the best I've had. The fried rice was good on its own though. Staff were friendly but I ended up waiting for the katsu for a bit until I came up to the cashier, turns out they forgot my order on the top counter in a togo bag. Miscommunication, perhaps? But again, they were friendly. Also, one of the workers started putting the chairs up on the table next to us. I didn't mind as much since we were on our way out anyway but it was still kind of off putting. Overall, it was a...
Ā Ā Ā Read moreA rated restaurant. Very clean. The food was good and will visit it again. The only two complaints I have. The broccoli from the beef broccoli. Wasn't really cooked. Orange chicken they were the size of chicken strips. It tasted good but I just wish they cut it little bit more smaller so you get both flavors not just the whole chicken flavor. basically needed more orange sauce just a little bit dry. big parking lot. One more thing they start closing one hour before they close so you need to make it to go if you get their 1 hour...
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