Gold Coast Theaters — Attraction in Ocean City

9/13/23: They reached out to me and apologized. Asked us to come back and provided open captions. I truly appreciate that so changing my review from 1 star to 4 stars.

9/3/23: I called and clearly asked for a Barbie movie at 845 and requested to have the CC device ready. They said yes and I purchased the tickets online. Upon arriving, they processed my ticket and said the device doesn't work. I asked for more information… BC usually theaters have more than one devices. They changed their story and said that it doesn't work for that specific room - - number one (I guess that’s the room where Barbie was playing ). I asked them why they did not tell me over the phone. They said they do not know who I talked with over the phone. That's not the point. The point is they should be taking responsibility no matter what. They should've better prepared themselves to provide equal access to EVERYONE. They upset my daughters who were excited to watch the movie. They didn't even apologize. They didn't even give us free tickets for next time because it's literally their fault. I’m sorry to said this but I have a feeling that they knew their devices were broken for a LONG time and didn’t get around to it and just tell me it’s no good to scoot me away. They silently discriminated me in front of my kids. I’ve haven’t felt this...

Walked out. Honestly, not sure how they can charge $12 at Gold Coast when they charge the same price down the street at their other location, Sun and Surf, which is renovated with reclining seats.

I purchased tickets, popcorn and soda at Gold Coast. My two teenage boys and I walked into the theater and were in shock by how filthy and run down it was. Trash on floor and in cup holders, floors are plain old stained concrete, seats were worn and severely stained. I asked for a refund and went to see the same movie, for the same price a few streets down. I will say the manager was nice and did call the other theater to let them know we purchased the large popcorn and soda and that they should honor refills for us. I actually feel bad for the manager. The company has given her little to work with...even the popcorn was terrible, most likely because there was no one in the theater and it had probably been sitting forever. I hate to give bad reviews but the company needs to step up or charge a lot less there! Honestly, they should close that theater and move to the other side of the city or up route 50 (where they use to...

Quote from my girlfriend "I have been DYING to see Trainspotting 2 for a month and a half! I've been looking for theaters EVERWHERE and I was SO excited that it was playing here while we were gonna be here for my birthday! So we came and I was so excited... and we went to get our tickets and the girl goes "yikes well you don't want my opinion of this movie..." and we were like heh heh. And we were like we can't wait to see it, 2 please. She goes "Fast 8 is good..." and I was like nope we want to see Trainspotting and she goes "😬 eeesh..." and I went "honestly, I really don't care if you liked it or not!" And she shut up. I was so pissed like chick you are completely killing my vibe I wanted to punch her."

Samantha should not be able to interact with people. If this movie were playing anywhere near where I live we would've left just based on how rude she was. And to top it off its my gf's birthday. I wish I...