Black Tulip Floral Design — Attraction in Odessa

Has been our go to florist since they opened. They have progressively declined, so much so that I have told my husband to no longer send me flowers from here. My past deliveries of long stem roses has been wilted, broken and stuffed with so much "filler" that you can barely see flowers. For Valentines my arrangement was so disappointing! My husband ordered a dozen and a half long stem roses, bear, chocolates and balloon bouquet. I guess he should have been more specific about presentation! Again, broken and wilted flowers with ugly filler. The bear and chocolates were thrown in a gift bag and stapled closed with my name & address tapped to it on a piece of computer paper. It may seem very minor but for the cost, I would expect more. I use to Love Black Tulip because of the beautiful, creative arrangements I use to get, but they have fallen short the...

I have been using Black Tulip for many years and have always been very pleased with what I have ordered, until today. So why the 5-star review, you ask? I'll tell you. My daughter’s birthday is tomorrow the 3rd, and I am out of town working. I ordered a designers choice arrangement to be delivered today and it was not what one would expect for a birthday arrangement. When I called to express my displeasure, I was met with complete understanding and a new arrangement was promptly delivered. Eric, my man, you and your fellow Tulipers knocked it out of the park. Not only are the flowers beautiful your customer service is second to none. I am truly thankful for your quick and professional handling of my issue and will continue to rely on Black Tulip for all my special occasion...

Wow! Black Tulip did a wonderful job at my wedding. They were very attentive to my needs and wants. Edgar had ideas that would have never crossed my mind and I loved it! He took into consideration the fact that I loved peonies and the colors that I had chosen. He had extraordinary suggestions that made my wedding stand out and have out of the ordinary trends. Black Tulip truly does not compare to any other florist. They are always up to date on the latest thing. Valentine's Day is always fun. They come up with the coolest ideas! Everyone at the office wanted to know who does such unique designs. They are more than just a florist, they truly work hard to make you feel at home with...