Worked with Tom several years ago - did well. This past winter took in my laptop for some minor issues. He suggested I get a new solid state hard drive. Did so, but the computer came back with added software I did not ask for and other changes were made to the operation I did not like nor asked for. I asked him to restore the changes made - he could not. It was irritating, but a small matter. I finally did it myself - taking much time.
Went back to Tom to get a new battery. For $30 he installed one that was of no value. I took it back and complained the problem was not fixed. So for another $30 and a spiel about supplies from China being delayed because of Covid, he put what I assumed was new battery in. Not expecting it to be as good as the original; I was hoping for at least four good hours of use. I only got about 15 minutes more, total 1.5 hours after spending $60 for nothing.
I took it back again and Tom suggested he turn it over to engineer to see what the problem was. How much more money?
Took it to Office Depot. They found lots wrong with the laptop and corrected it for a...
   Read moreNo let's say your computer or your smartphone has a problem and will not turn on or will not boot. and there's no other person that you can call outside of some very expensive service guy because it usually happens at 3 a.m. in the morning. or you can take your computer or your iPad or your tablet or your notebook or what-have-you or even your iPhone down to a one computers and that day the charge usually between 20 and a hundred bucks for other than 3 to $500 or somebody else to do it this man is one of a kind I highly recommend him for repairing all types of electronics if I could give him more than five...
   Read moreYesterday I picked up my laptop and being told that it was fixed and I needed pay 100.00 yet the owner could not tell me what virus I had and only said he reset the computer I asked how I could be charged 100.00 and he couldn't even tell me if I had a virus and if so what sort of virus so after arguing back and forth he said take the laptop and he would discuss charges further with my husband. I open the computer for first time today to see it's blocked and has a virus which is worse state then I gave it them in. This is a very fradulant place! Warning do not take anything to these crooks!!!! Reporting...
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