A Plus Massage -- W Center Rd — Attraction in Omaha

Due to all the great reviews I decided to book me an appt with them today. Massage was good! I felt like I got exactly what I payed for today and I was happy with that. When the massage was over I went to pay my $105.00 which is the service that was provided. I handed her $120. She said Tip? I said sure $2. She said No! 20%! I didn’t see that on the website and I didn’t sign a contract. So I politely asked, Would you mind showing me where it states that at please? Because To be honest I didn’t even know you had to tip for massages and that it’s a known thing. so I thought when she said tip, that anything would have been happily received. I guess I was wrong and They provided nothing but continued to press me for almost 10 minutes to try and get me to pay more. Even to the point where they pulled out two customers personal recites to show me how much they tipped, 1 tipped $46 and another tipped $60. Honestly I probably would have if they wouldn’t have laughed in my face and talked about me in their language, more importantly she literally didn’t do anything over beyond the service that I payed for so why should I have to go over and beyond paying outside of the services that was provided?! They were rude and told me to keep my $2! People are really getting out of hand with these Tips! If you want tips it may be helpful to do something extra to earn them! It’s To the point where businesses in general will start loosing business behind it. Case in point due the last bit of my experience with them I will certainly not be returning. Truly sad. That Massage was a gift from my Husband! Please consider not everyone even have extra to tip and y’all are making people feel bad for not paying what u want them to outside the service. If you want more money people up your prices and include the 20% that way your guaranteed to get what you want. Or put a big visible sign in the front that say 20% tip or more Expected! So people can know what they are getting themselves into. Very unprofessional and I am very...

I regret to express my profound dissatisfaction with the recent experience at your establishment. The massage session, intended to provide relaxation and relief, instead resulted in considerable discomfort and dissatisfaction. Upon booking, I requested a normal massage, with a preference for firm pressure. However, the session began with what can only be described as the feather-light intensity as if there was no pressure and can not be termed as massage, far from the requested intensity. When I kindly requested a firmer massage, I was met with resistance and informed that I should have booked a deep tissue massage instead. It is essential to note that a normal massage should not be conflated with merely pouring oil and lightly rubbing with minimal pressure. Moreover, the subsequent transition to a deep tissue approach was abrupt and unprofessional. The masseuse's use of excessive force, particularly with elbows, was not only unwarranted but also led to significant discomfort and lingering soreness. Furthermore, the lack of proficiency in communication from the masseuse, coupled with the insistence on upselling a different type of massage mid-session, reflects a concerning disregard for customer preferences and professional conduct.

Additionally, the solicitation of gratuities prior to the commencement of the massage is unprofessional and incongruent with industry norms. Such practices detract from the overall experience and diminish the perceived integrity of your...

My wife and I recently celebrated our anniversary and booked a 60 minute couples massage at this location and it was amazing! She is new to getting massages, while I have been trying different locations around the area over the past 10 years (looking for a regular place to de-stress at).

From both a newcomer and experienced perspective, it was great. The appointment was booked very easily over the phone and there was no delay to our start time. They offered us our choices of massage oils followed by us putting on slippers. We both chose deep tissue massages as we both carry all of our stress/tension in our shoulders and backs.

We both thought our masseuses were perfect; I do want to say that they are very strong and know their craft well. They will check in with you a few times to make sure the amount of force they're using is fine, so I would recommend being honest with them (especially people needing deep tissue). They also seem to care a lot about their customers, and will recommend changes to the massage choices (even after it starts) to whatever benefits the health of the person the most.

We will both be making appointments here regularly to improve our health overall. The pricing is very, very fair and the quality of service is...