Munson's Chocolates — Attraction in Orange

I was just in this store at 11:40am. I had an item in my hand and wanted to order something from behind the counter as well. There was 4 employees and only myself and 2 other customers there at the time. One of the ladies was with a customer, as I was standing at the counter another employee asked this lady with packages if she was all set. She said no, and was told to put her things on the counter and let her know when she was ready. Then she looked at me standing at the counter looking at her, we made eye contact and she walked away. OK. Then another employee finally turned around looked past me and asked the same lady if she needed any assistance. She declined and continued shopping. Then she/ the employee over looks me again to acknowledge 2 people entering the store. Then a third employee offers to help this same lady all while I'm still standing at the counter in need of help. The staff was totally rude, inconsiderate, and flat out rude. There's absolutely no way they could've missed me standing there. Very disappointed with your...

Munson’s Chocolates in Orange, Connecticut, is an absolute gem, and I love that they’re based right here in my home state! From the moment I walked in, I was greeted with the heavenly aroma of chocolate that instantly put me in a festive mood. The store is beautifully organized, with a clean and welcoming atmosphere that perfectly complements their wide selection of treats.

I purchased a small selection of truffles and some adorable chocolate Christmas trees, and they were absolutely delicious – fresh, rich, and perfectly crafted. To make the experience even sweeter, they offered free samples, which was such a thoughtful touch. The staff were professional, dressed in clean uniforms, and very friendly, making the shopping experience even more enjoyable.

Overall, Munson’s Chocolates delivers not just incredible confections but also a top-tier shopping experience. I’m so proud to support a local Connecticut business and will definitely be returning, especially during the holiday season. Highly recommend stopping by if you’re...

While their chocolates look good and the aroma greets you at the door, THEY DON’T! We were in there about 6-10 minutes. No one ever greeted us. Even when we were by the register, no one acknowledged us. A customer told us we could go in front of her b/c she was still looking around, and still, NO ONE ACKNOWLEDGED us. I was ready to spend a nice amount. I wanted the heavenly hash candy cluster, 3 of each chocolate candy pieces, a bunny, etc.. Once we noticed it was three employees helping 2 parties, we left. I guess they didn’t want to serve “US” at their...