Taco Bell — Restaurant in Orange

I would give a 0 if I could this taco bell & service is about as ghetto as I dont know what had 10 people in line my husband came home & told me about the worst exspierence yesterday in the drive through when he got off of a long 11 hour work day starting with the cashier then led to the managers with no customer exspierence what so ever first of all my husband wouldnt of been so irate if the manager would of handled the situation better my husband already paid for his food its the response that. the casheir gave is what started the whole thing thats when my husband cussed every last one out cause first of all 4 people that were employees were up front yelling & rude to my husband who is the customer so anyone would of went off that been waiting & waiting & the cashier at first going to say its going to be a little while before the food is going to be ready & while my husband & others waiting for their food others were also getting impatient & upset saying they just want there food & go like what is going on & when the employees up front arguing back with the customer who is my husband they could of been making his food worst service ever very very unproffesional. & this is not the first time we both came here & had past issues as well this just was beyond terrible service You can even look back at the camera & see the time frame my husband was waiting that is all & how many employees were at the drive through window arguing with my husband who is the customer & my husband didnt even want the food at this point Just his refund. In which he got after all the unproffesionalism every last one of the employees included the manager shows that they all have no skills when dealing with an upset customer #1 being that the manager should of told the employees to go to the back & allow the manager to handle the situation but all including the manager engaged & made the situation worse is why my husband was irate cause he just wanted his food when every last one was up there playing berfore his food was even getting made No customer service skills what so ever. Never ever again Every last one should be fired for engaging in making my husband get out of character with there ghetto mouths & poor service This was unacceptable & a disgrace & I work in customer service 20 + yrs. & they all probably laughed about the situation after he left. If you dont get a handle on this playhouse then it could be worst from someone else. Corpororate needs to seriously look at all these reviews & do something about this immeditely or this establishment will be shut down this is not customers just complaining to be complaining this is real serious & you need to fire every last one & get a whole new staff & that has customer service exspierience or this could be bad for this buisness & someone might even take pictures & it gets aired on the news & you could have a worse customer that really has no...

I happily walked into Taco Bell on October 4, 2021 with a crazy idea that I’d be getting a free taco (with minimum one dollar purchase) to celebrate National Free Taco Day sponsored by, none other than, Taco Bell.

Wow, was I sadly mistaken! I was quickly told that “Taco Bell doesn’t give away food“ and that they were “out of ground beef“ by some ridiculously arrogant snot rag of a person. I’m not making this stuff up, I wish I were.

The stunningly rude staff should seriously watch their step and their tongues because false advertising makes them all look like buffoons. Unnecessarily rude employees make them all look much worse than buffoons, it demonstrates, unambiguously that they needn’t be in the service industry.

I was prepared to eat dinner at Taco Bell and spend more than the one dollar minimum requirement. So much for my free taco to celebrate “National Free Taco Day.” I’m embarrassed for y’all, but you’re not embarrassed about your despicable manner of which you treated me and because of that, I feel very sorry for you folks.

You chose to view me, the paying customer as a hostile agitator, telling me to leave, ignoring my my point of view about how ridiculous it is to advertise one thing in your app, and then turn around and tell the customer that you’re “out of ground beef” and you “don’t give food away.”

These people are ridiculous. I will not eat at their restaurant and they couldn’t care less about that. They seem resentful to have a job.

The free taco at Taco Bell’s National Free Taco event as advertised was nothing but a big, fat SHAM, false advertising at its worst.

The employees at Taco Bell breached my trust and dishonored themselves very badly by treating me so poorly and unfairly with such arrogance, ignorance, hostility and condescension.

I’m not sure how places that run their business in this manner stay in business but it’s worth my time showing these people that their actions have consequences.

Whenever I drive by a Taco Bell fast food restaurant, I feel sick to my stomach.

Thoroughly nauseated and disgusted,

Rick in West Haven

Update: It’s infinitely fascinating that the owners and/or managers haven’t responded to my review. It proves my point conclusively that they’re just not interested in what the paying customer has to say. Taco Bell, you folks smell. The abundant stench is...

There’s no need for fast food places to be open till midnight. 98% of people that are employed are kids most of whom it’s their first job no one over 25 years old is applying for fast food because they pay nothing just to get swamped with people or cars. By the time 12 o’clock hits they have to spend another hour hour and a half cleaning up by the time they leave it’s almost 130-2 in the morning. In personal heath alone they shouldn’t allow fast food to be open as long as they want. Over all this Taco Bell is amazing full of hard working kids which is hard to find now and days. So if your order is wrong or they missed something or you had to wait a few more minutes keep in mind behind that register or drive thru window there’s young kids trying their best so stop being a slob and be kind to them your food is coming. Just a reminder you can always go home and cook your own food, cook our own food!?!? Yes you know that thing people use to do that’s healthy try it from time to time it Discussed me to see cars wrapped around the building for fast food, you’d rather wait 20-30 for tacos then to eat something better for your health. That’s...