Millie Moo's — Attraction in Orlando

Manager/mom NEVER greeted the parents of INFANT birthday girl. We had to ASK for help with EVERYTHING! Never once did your underwhelming unprofessional staff seem interested in greeting us with even a smile , a greeting happy energy or basic knowledge of how things were going to proceed. One employee was in a dark corner hiding. Two were up front conversing. First time parents called me over because they did notice TWO UNATTENDED UNSUPERVISED children not part of our PRIVATE MEGA Party. Manager Mom got abrasive when reminded it is a PAID TO BE PRIVATE MEGA Party for our guests and one of the main reasons it was booked. We are paying for A PRIVATE party and your 10 year old son’s behavior was too close to barreling into infant birthday baby; I had to say something to him because his MANAGER/mom is no where in sight! She is in the back hiding and not attending to us or her infant son and elder son; she only came out after I asked another employee for a reason why there were two children we did not recognize not to mention it would have been a disaster if he had knocked Infant baby birthday girl down near small dance floor where he was playing unusually rough basketball and I am not sure why she thought it was OK for her children to be on the floor UNSUPERVISED! Was it our responsibility to watch her children as well? Millie Moos should’ve been more understanding and apologetic since birthday child is a little baby of 11 months old, barely walking and this was her first ever birthday party. She is tiny and fragile and her first time mom and dad were very nervous. I was asked to say something because if something happens to their baby and I never said anything I would feel horrible. Millie Moos will respond condescendingly and unapologetically because her small business takes no responsibility and feels like you can leave kids unattended unsupervised while you were in the back room somewhere then get offended when something is said about it. MM’s lacks responsible business ethics when you don’t care about your patrons babies or how they feel. At 849+ dollars you should get attended to with happiness kindness enthusiasm and joy! As far as your so called osmosis water and green colored lemonade, It looked stagnant tepid and abandoned on a table top in what looked like a bubblegum machine . No one touched it. I don’t understand ; you advertise you will have private use of the venue and that was not honored and that’s why I asked on the parents behalf for a discount and MM’s took offense to that and I don’t understand why she acted like I was the wrong one for approaching her about her son almost knocking INFANT BIRTHDAY GIRL to the floor so maybe you get away with it at other bookings but for the amount of money that is being paid she should have been at patron mom’s beck and call but she was not and do you know why because she brought her kids to work and did not care to do either. Small business Owner approves manager bring her kids to work. First time parent is a new mom and once manager saw she could not be bullied she LEFT her STRANDED because she was suppose to ignore manager/mom’s kids like manager/mom did on the floor and the other employees as far as you saying that there are three you had to keep asking them if they could do something (besides eavesdrop) No itinerary and unorganized. They were quick to kick us out early because of manager mom. Such good moms kicking out the baby with the bath water but make sure you settle that bill. They locked those doors so quick that the baby’s bag was left in the building. hey it’s a short party for two hours. paying almost $1000 and you don’t have an itinerary but your pretend party planner abandons you. New mom called you guys and you were very convincing and reassured her that all will be well. Just because you run a small business, doesn’t mean you bully patrons that feed your business and ignore them. btw patrons you have to wear socks in the bathroom. That’s so unsanitary! 849+ dollars and socks are not...

I could not wait to write this review. my daughter just celebrated her first birthday party here this past weekend and MY GOSH it was PERFECT! I mean I literally could not have wanted anything else. so a few huge highlights for me: -they decorate EVERYTHING! Even the items I brought from home they displayed nicely. The food I brought from home they put on nice tiered platters. -they provide everything you need! I was worried because I didn't know if I needed plates, napkins, cup, a cake cutter etc. They provided it all! I brought outside food (no extra charge for that, another ++) and they had serving utensils for every item I brought. -They cleaned up and packaged everything right back up that was extra or that I had to take home. all I had to do was grab and put it in the car. -The staff was amazing! I mean they were doing it all and were friendly through it all. I was probably annoying with all my questions prior but they were so patient. I kept calling and saying.. well what about this? do I need to bring that? Party size changed. They were friendly and amazing through it all.

My guest were all impressed and inquired for their own future parties. I feel like a customer for life!! Already know where my daughters 2nd birthday will be! 100000% recommend! I did the mega package and it was worth every single penny! Amazing job, place ,staff, service! 5 🌟, 10 out of 10!

Thank you for making such a special day even more memorable.

p.s the ease of this for parents almost feels unnatural. That's how easy they...

We’ve been to millie moos a few times with my two year old son who always has a great time. The place is very clean and toys are relatively new. However today i sent him there with his grandma and the experience was not so great. He had his juice bottle in his hands and my mom (his grandma) was then told you can’t have any outside food or drink. She was already buying other snacks and a drink for herself. He didn’t bring a full meal with him or something that would make a mess. Anyone that is a parent to toddlers knows that they can be very particular or used to a certain type of juice/spout and not want to drink the boxed juice that is sold there. Long story short, the fact that a comment had to be made about a 2.5 year old holding his leakproof juice bottle has really disappointed me to the point where i think this will be the last time we visit Millie moos.

Edit to review: Thank you for the quick response! Apparently there definitely was a misunderstanding between me and my mom because she is now clarifying (at 8pm) that she WAS told the no outside food rule was referring to a lollipop ( that i was not even aware he had). She then assumed that also applied to his juice as well so she put it away, and didn’t bother to ask if he could have it. But somehow the story she conveyed to me earlier today was quite different from that. I apologize for the misunderstanding and will edit the...