Bead World, Inc. — Attraction in Palatine Township

First all when they tell you they have been doing piercings for 30 years they may not be lying but trust me when I say that it's definitely not 30 years of good experience. So I take my girlfriend in to get her belly button pierced and see that their is a family ahead of us. I look at their piercing room and it says office above the door. I personally feel that it's weird that it says that but I let it go. I thought to myself the most rational idea that maybe it was an office before and just got renovated into a piercing room. After the family before us was done it was our turn and everything seemed like it was going smoothly I didn't know much about piercings because I've never had one before. They let my girlfriend pick the ring she wanted and gave her a cleaning regiment and everything was all good until a week later. The piercing is trying to heal and my girlfriend notices that there is something wrong. The piercing itself is peeling, the piercing was black and that color was peeling off inside of her and a small infection was starting plus to top it all off the piercing was embedding into her skin because of the swelling that was occurring because it was trying to heal. Luckily we caught it before it got to bad and got her to a real professional piercing shop. Where they told us that everything the idiot owner of this shop did was completely wrong and even lacking in some information. First the piercing was too small and not a beginner ring. That's why when her belly button was trying to heal and swelling occurred the ring was digging into her skin. Second everything on the clean and care sheet was wrong. Your not supposed to clean your piercing with soap and water and your not supposed to clean it with a cotton swab IDIOTS. There are not supposed to be any cotton fibers near it. Also you can't switch the ring out after 3 weeks, you're supposed to wait 3 months MORONS. Also you aren't supposed to be sleeping with any animals which they didn't even tell us. My girlfriend has a dog who sleeps in her bed, that piece of information might have been nice to know STUPIDS. My girlfriend almost got infected for your poor service and training. I'm working on getting this shop shutdown for sure and making sure people know how un-knowledgeable the employees and owners are...

What a disappointment. After telling my youngest of 5 that Bobby at Bead world is the only person I trust to Pierce her nose she was finally old enough to take her there and get the piercing that she has been bugging me for. I had taken my 3 oldest daughters there over the years for all their piercings, and had assumed that the infections that two of them had were their own faults. First Bobby the owner and piercer was pretty rude to my daughter about her choice of clothing. I thought he was joking but he made my daughter uncomfortable. Then he wasn’t sure how to position the nose piercing and had to wait for his daughter told him decide where to put it on her nose. Before piercing after she picked the stud, he called his daughter over and was complaining about how they need to send a bunch of their studs back because they looked defective and I had a little bumps on them. Then he pierced it, but he did not send the piercing, nor did he put a clasp on. We left and we’re driving down the road. I was looking right at my daughter when she told her head and it slipped right out of her nose. We immediately went back and told him that it slipped out and he started accusing her of touching it in pulling it out. I explained that I watched it fall out, and he told me that that is impossible and his many decades of piercing it is never happened no piercing has ever fallen out on its own. After reading the reviews, we find tons of people who claim that they fell out after having been pierced by him, but he was freaking horrible and rude about it. He did replace it but again about an hour later, it fell out again.

This time we decided to call somewhere else, and we went to atmosphere in Schaumburg. The young lady who was doing their piercings was very pleasant. Put a new start in with a nice backing, and wouldn’t even take any money from us. Atmosphere also said that anytime she wants to change out her nose stud that we can just come in and they will change it for free. We would recommend going to see Anna at atmosphere for all your piercings, and stay away...

The piercer here is knowledgeable, funny, and oddly calming. I've been here twice once to pierce my nose and once to put the ring back in. Both times he walked me through the process. He showed me everything that he was using and asked me to make sure that everything was sterile. He spoke knowledgeably about each piece of equipment and why he had chosen to use those pieces (he has his own equipment for steaming and everything is clean). He said again and again that making their customers knowledgeable about the process and about the equipment helped customers make better choices for themselves. The piercer said his job wasn't to sell a piercing but his job is to make sure that he connected the customer to the piercing that was right for them. It was more important to them to make sure that I was comfortable with what was happening rather than pierce me to just to pierce me. When I got nervous he cracked jokes in order to calm me down. He is super funny. I went to someone else when my nose ring came out and they told me things that weren't true. When I went back to Bead World they were able to put my nose ring back in with ease, which another piercer had almost convinced me was impossible and would hurt "much more than getting it pierced". Because I just let it vlosed and come back and pay the full price for piercing. When my ring came out bead world staff and I spoke 4 times to make sure I came back in to put a ring in place. Finally, the price was definitely on point. In the city you're paying 20 plus dollars to some of the piercing prices he has. I have pierced my ears 3 (pairs) times and never went back to the same place twice. Ill definitely be back soon to pierce my ears again and will be...