Tractor Supply Co. — Attraction in Palestine

Tractor Supply in Palestine Texas is not the place to buy a truck toolbox. We were unfortunate and did just that. 450+ dollars later to find out it was a piece of junk. Lid would not close down tight at all, you could stick your finger in up over the edge of the toolbox and the lid. Customer service was less than desirable my husband was told he could fix it himself by cutting the rubber seal to make it thinner and then it should close. If not he could replace it with a smaller seal. It was so nice to find out if you pay $450+ for something in that it may or may not work. It's very sad , customer service and satisfaction are a true thing of times past at least at the Tractor Supply in Palestine Texas. The owners should be so proud!!!!! We are fortunate to have other places to shop not too far away and don't have to support this one ever again!!!! :-). You can only support local when they in return...

I placed a same day delivery order at 11:30 am. This type of order is advertised as an order that will be delivered the same day if ordered before 2pm. There is a $50 fee for this, and the items I ordered increased in price when I selected same day delivery. The status of the order didn't change at any point throughout the day. After automated systems from Tractor Supply and their 3rd party delivery service, I was finally able to reach a real person that told me they couldn't find a driver to pair with my order. The order was never updated and no one ever called or emailed me to help. I canceled this order after a frustrating day of waiting for it. I don't have a truck that can handle this order, so I lost a whole day of working on my project, or making arrangements for a delivery that would actually show up. Never again will...

September 2025 - 1 yr ago - The store has improved. However, from week-to-week they are not consistent stocking some products; meaning sometimes it will be there and other times it will not. Main thing as to why I shop there is the employees. They are kind, professional, and willing to help. Too bad it is not a superstore like Frankston. We visit that location too.

1 yr ago - I continue to be frustrated that I can only get half of what I need for cats, dogs, bunny, mini horse. I literally asked an employee if the store was going out of business. LOL!!! This store is a joke. Usually I give 4 and 5 stars. I call this place "Almost TSC". I am fed up having to shop online since their website sucks. It is not convenient to shop at the stores in Frankston or...