KAY Jewelers — Attraction in Panama City

The young lady who answered the phone just answered with a HELLO didn't announced the name of the company until I asked her was it Kay Jewelers. I just needed information about an online order that I placed online to be picked up in the store same day. She didn't have time to look up the information she didn't bothering asking for any information to see if the order came through are if it was in stock. Very quick and didn't want to be bothered. Told me the UPS truck hasn't arrived yet and they do not have it until I receive an email confirming it was ready someone who spend $2800.00 for an item should be treated a little better than this. Take my...

My sister and I went in for our routine cleaning and inspection of our rings. We were helped by both Haleigh and Kailah. I highly suggest if you’re needing help with anything; to ask for either of them!! They’re super down to earth, sweet, bubbly and funny. Also very professional and informative!! We had a great experience with the both of them. I hope either of them are working whenever we go in to either buy, get our routine maintenance done, or just browse. Honestly, any interaction we’ve had at this location has been wonderful!! But I wanted to recognize these two specifically for going above and beyond with their...

I needed my ring fixed since one of the stones fell out. I went in - both times I spoke with Kailah Higgins and she helped me each and every time I went into to the store. She greeted me with a smile and during the process of getting my ring ready for send off, she sat with me through every single thing. She even helped me resize my ring that way I could wear it on the desired finger. She was there the day I picked up and helped me once again and was absolutely amazing through everything! I highly recommend this Kay and if you get the chance, I highly recommend working...