Kindred Hospital Paramount — Attraction in Paramount

This hospital was pushed on us because Kaiser didn’t want to pay for my father to stay at hospital. My dad had a lung disease and was in a very fragile situation, before coming we took a tour since Kara kindred nurse liaison promised everything would be fine and that she would make sure the ceo form this location would know to not room my father with more than one person and to be carful who he is roomed with since he had worked so hard getting off ventilator and wanted to walk 1,000 feet and gain weight to get on the lung transplant list. We were even promised a speech therapist or ent would help him reach his goals. In the beginning they room my dad by him self and all was fine , we never met the doctor or even pulmonary doctor he was assigned that Kara recommended and said we were Able to choose from options see sent and never received an update either, after a day or 2 I had to reach to Kara to let her know that they started rooming more patients in his room and she was able to handle it , but from there it went down hill . They switch my dads room to a room where the air conditioning wasn’t working and put him in a room with patients that had infections, the only reason my mom knew is because the cleaning lady asked why did they move your husband to the infection side. My mom got worried and than asked the nurse and she disappeared and never came back. Than again my mom asked another nurse since now they are putting protection gowns and said we are just doing for precautions and they weren’t doing that when he was in the other room by himself. Few days later I noticed a change in my dads breathing and I have to ask for them to do an X-ray and already Kaiser was pushing him out and they used Gracie the case worker to do it. Gracie obviously didn’t care that if I didn’t ask for an X-ray that they wouldn’t have caught the pneumonia and also told her about The a/c not working but was calling like crazy to get my dad out of there. They started antibiotics for pneumonia and still wanted to get him out and ended up sending him to a nursing home without proper treatment before they sent him off. It felt the moment I started speaking up and complaining of the lack there. And they kept rooming more people with my father and I tried to reach to kara and she didn’t want to help anymore , she just stopped texting us knowing how disappointed were. Same with onita patient advocate I told her about sir conditioning and that they were trying to discharge my dad when they found pneumonia and asked if they could send last X-ray they did before he left to nursing place so they can continue to finish the treatment he was on for the pneumonia. Once he got the nursing facility he was already throwing up and was nauseous for days and the nursing facility said that they still haven’t received X-rays or details about my dad’s pneumonia. Left kindred 09/14 Thursday,Well in the end Tuesday sep 19th he went back to the nearest hospital from nursing home and went back to Kaiser on bi pap machine with pneumonia, sepsis and aspiration from the nausea and vomit to his lungs . And than 09/22 was intubated after all the hard work he did fighting to get on the transplant list for his lungs. Onita , Gracie , Kara knew the plans and the nightmare we had through before we got kindred to continue his healing process and the goals. Also this is with us being there imagine if we weren’t advocating and the worst thing of all is my dads body couldn’t take it anymore and passed away 09/26/23. My father had a fighting chance and had an appointment with lung transplant doctor to show the progress he made and because of the negligence he lost his chance to live. I would like to give a huge shout out to Todd the pt guy that worked with my dad and all pt they really were the best thing about this place. Also Pam would clean my dad up so nicely and shave my dads face and my dad was super happy with her. There was some okay nurses and some I couldn’t even understand. The rt seemed okay too. But honestly be carful placing your loved one with a...

Again if I could give negative stars I would! They state “Providing quality care with a personal touch is the ultimate goal of our staff at Kindred Hospital Paramount”. On multiple occasions, I have expressed concerns regarding the quality of care my husband has received at Kindred Hospital Paramount. However, they chose to only address, in a certified letter, my husband’s missing cell phone and charger. A cell phone I can replace. I cannot replace my husband! After your Covid-19 visiting policy was lifted and visitors were allowed to visit, I found out my husband had just been lying in a bed for 3 weeks! I further found out that my husband was being ignored by staff and his ICU psychosis was worsening. During my first visit, I shared with the staff Juan had had some hearing loss from being on the respirator and they needed to speak up when talking to him. I was told by his nurse, he couldn’t just place a sign above his head stating Kindred had policies and I would need to call on Monday to let the administration know he is hard of hearing. Then, the administration would let the nurse know. So I replied, “You don’t have a piece of paper and a pen?” He further explained I needed to follow the proper chain of command and call (in two days) on Monday. During one visit, my husband sat in his own feces for 2 hours while his nurse, Lorena, visited with a patient that was more than capable of opening his food items on his breakfast tray. I was livid when I realized that Lorena was his nurse and was only in charge of 3 patients that day! My husband was restrained in his bed for 2 weeks, 24 hours a day. When I visited him I would remove the restrain and allow him to move and roll over etc. On one occasion, my husband pleaded with me to remove him from Kindred Hospital Paramount because the nurse and staff told him if he didn’t stop moving around and messing up his bed he would be placed back on restraints. My husband has a 12 millimeter by 12.5 millimeter bed sore on his lower back. How is being restrained in his bed on his back 24 hours a day for 2 weeks helping for the back bed sore to heal? I think one of the last draws for me was when I would repeatedly stop the CNA’s from taking blood pressure on his left arm that had a hot pink wrist band that stated “limb alert”. I don’t think I need to educate the nurses at Kindred that they should avoid pressure of any kind on an arm with a fistula, as it can lead to thrombosis. I noticed a jacket, which I told the nurses was not my husband's. Even though we, my husband and I, told the nurses that was not his jacket on a few occasions. If the staff would have even looked at the jacket that was sent with my husband would realize it was not a Raiders Sweatshirt in size 3XT but instead a men’s coat in size large. My husband is missing a NFL Raiders silicone wedding ring in size 11. So this has been 3 things (cell phone, charger, Raiders Sweatshirt, and Raiders silicone wedding ring) which were stolen from my husband while in the care of Kindred Paramount. There were 2 fans the staff broke while my husband was in their care. At first he had a black fan and then that was replaced with a white one. His white fan was also broken. Lastly, your incompliant staff sent notes stating my husband had a wound vac on his bed sore on his back. This is false and he never ever had a wound vac while in Kindred Paramount’s care. This is a criminal offense and it is called falsifying medical records. Time and time again, Kindred Hospital Paramount...

My husband died at Kindred and I don’t want another family to go through what I went through. He was in the hospital for 6 weeks being treated for fungal brain infection/stroke/hydrocephalus. He was transferred to Kindred because doctors said he needed longer term medical care as he was still medically unstable.

He was only there for 11 days and died. Staff said he became “unresponsive”— they don’t even know how he died- said it was the fungal brain infection even though tests show that he was responding to treatment. When I arrived at the facility once they had told me my husband had coded- their nursing staff turned and stared at me- only said something when I asked if he was okay. They said that “he did not make it”. Not one single staff person offered their condolences to me after delivering the worse news of my life. NOT ONE PERSON.

Nursing staff is grossly ill prepared to treat these medical complexities. They have LVN’s who are just out of nursing school and have no experience treating patients. They are very passive in their treatment- don’t do anything unless there’s a change- but even if there is a change they still don’t do anything. My husband became nauseous so they just let him stop eating- he had lost 50 pounds over the course of the 6 weeks- did nothing to address nausea and let him starve. On several occasions fed him meat even though I told countless staff that he was vegetarian. Staff didn’t follow feeding protocols that speech therapy put together for aspirating risk. I didn’t even get a change to contact the patient advocate because speech had just given me the information the day that he died.

In the 11 days my husband was there I did not speak to a doctor ONCE— and he was mentally altered and unable to make decisions for himself. My husband was assigned to several specialists and I did not speak to one of them- I don’t even know if any one of them came and actually assessed him. Communication between doctors and families is abysmal.

Please do not let your loved one come to Kindred Hospital if they are medically complex. I read similar reviews where families said their loved one died at Kindred and I thought they were just a grieving family member, but now given my own experience I want to warn other families. I am not just grieving and I wish I had known so I could have done something different. The funeral director we worked with said that she’s also heard terrible things about Kindred as well as the person who does the private autopsies.

In regard to their rehab staff specifically- speech and physical therapy - they were amazing in their care for my husband. So, If your loved one is there for rehab services then they are in good hands. One of the CNA’s/wound care specialist, Alexis, was also amazing, compassionate, and proactive in her care for my husband and I appreciate...