My dad passed away from cancer a death sentence April 2020. During the pandemic it was the unbearable losing my dad. My dad was the patriarch of the family. I took care of my dad being a essential worker. Taking care of my dad as well as work as a nurse. My dad the pastor couldn't be sent off from church or have anyone there. I put a cross windchime for my dad's birthday May 2020. I gave the small cross windchime which was not loud to my siblings as a memorial to my dad on that his birthday. I told the workers there if they're throwing it out to save it for me. I went Tues 2/7/23 & I always play the chime for my dad. I went Wed & they threw it out including the rock my dad's 1st granddaughter left there since Father's Day 2020. Reed was the best. John was good to. They moved Reed somewhere else. It's different if I didn't tell them not throw it out. They said would keep it for me. Please beware they don't care about your feelings. Extremely heartless & non caring. So depressed, annoyed, sad & feel guilty. They could have told people they're doing this. I'm there practically everyday & we would talk. Groundskeeper knows that & to hurt us like this. Gordon who was nice who wasn't there when they removed it per Maria. Patrick said were just following directions to clean up. He was not empathetic. Yet I see dead flowers left not cleaned for weeks which I asked how come & no response. Unfair, disrespectful & doing it to my dad & our family. Shameful practices š” They were wonderful during the pandemic but now you see how uncaring some are. I walk away when I see them. Update I went 1/5/24 & found my Dad's Christmas tree was missing which I finally located it hidden to the side among dead wreaths. I had called Maria who stated they keep Christmas stuff till 1/29. I have nightmares because of all that was done instead of being at peace. The groundskeepers are heartless & uncaring. I noticed there was a funeral above my dad & took things away but should have put my dad's tree back which has his name on the vase. Maria who was kind says they should have put it back. I wish I never buried my dad there. Now I'm afraid when it's our turn how will we get treated. The place is filthy yet removes my dad's stuff. I feel they're targeting me because I reported them for throwing away my dad's wind chime & small decorated stone without warning. Yet there are trees still with over 20 wind chimes. I was told it was thrown out because people complained it's too noisy during service. They're right some were too big & loud. My dad's was small cross. You tell me if I'm not targeted. I feel sorry I buried my beautiful dad in the crypt thereš¢ When it happens to them then they'll know how it feels. God is watching. Just asking why didn't they just give it to me since I'm there everyday so I can hang it in my house. It was sentimental to us. At least my dad is in a better place in heaven than being on this earth that's gotten worse since the pandemic š¢ Mom worries my dad is not there. Update 3/6/24 spoke to Debbie the president . I sent a letter but no courtesy to acknowledge it till I called because I left a cross for Easter that it better not be thrown out. I left red roses by Dad Sun 3/3/24 & went Wed 3/6 it was gone. She claims that the deer might have eaten it. Deers don't go after roses. Yet dead tulips still there for weeks. I know I'm there. Tell me I'm not targeted !!!! She told me the trees are not for us to decorate. Yet others decorate no problem. Tree with over 20 wind chimes. She stated no one complained about those windchimes yet there's sign no wind chimes, balloons posted Feb 2023. Double standard. She said I wrote review about her workers. Well I wouldn't have if they did the right thing or apologized. Justifying for what they did & still doing. I don't even look at the workers.It's too late for us. Unempathetic. I don't even stay there long because don't want to see the workers because they annoy me. I went to a cemetery in Mahwah although Catholic it was beautiful, clean & peaceful. Can't even be at peace when I...
Ā Ā Ā Read moreI paid $1275 to have my father's cremated remains buried on a plot he already owned. The week of Mother's Day, they apparently don't do lawn careāfine. But they couldn't even bother to weed whack a 6' diameter circle so the guests wouldn't have grass all over their legs and bugs crawling on them.
The president was argumentative and wouldn't take responsibility for the half-ass job. I'd ask, "Do you think it's acceptable for the gravestone to have not been cleaned?" and instead of a simple "No," it was a, "Well yeah, we should have done that..." and no offer to make anything right. I was told, "Oh, you should have come in after. I was there Saturday." Because that's my first thought after burying my fatherāto go complain instead of spending time with family.
She said, "We have deck mowers. We can't just mow some little spot." I said, "Do you not have a weed whacker?"
The dirt from the hole was barely covered with half a roll of fake grass covering, and the altar looked like it was falling apart. There was trash, including a fork (the type you eat with) 2' from the marker for my mother, which he was being buried with, that looked like it hadn't been touched in 100 years. The hole was too small. We had an aftermarket box, and it was literally sticking out of the ground. It was maybe 4-6 hand shovel scoops worth of dirt I could have done in a suit and not been dirty. This was by far the most embarrassing, pathetic excuse for a funeral I've ever experienced, and I wasn't even close with my father.
I eventually got the president to talk on the phone with me and offered to return me $200 even though the service was worth $500 the way it was, at best. I said, "Look, give me half back because you didn't do half of the work." And she replies, "Well, there was a hole, right? And an awning?" Such a bitter woman, attempting to talk down/over me when she couldn't answer a simple yes or no question without floundering because she knew she was in the wrong. I said, "Look, if I went to a tire shop for four tires, and they gave me two and billed me for four, I wouldn't pay it. So I don't understand why you provide me with half a service and then won't make anything right."
I canceled the check and told them to sue me. I'd love to hear what a judge thinks about it. Honestly, even if I do have to pay the full amount in the end, the aggravation they will go through to get it will be worth double to me.
Note: this picture is after both me and somebody else were on our hands and knees barehanded trying to wipe...
Ā Ā Ā Read moreMy father's remains are located in one of the buildings, which only allows fake flowers. So we hung fake flowers with 2 hanging pictures of his grandchildren and a hanging cross. We've had this there for years, with no issues, complaints, warnings.
A few months ago, without warning, my father's flowers and hanging items were all thrown away, along with other people's items. There were no posted signs that this would be done or written warnings, or any warnings of any kind. They just threw them all away.
I was furious, because the two hanging pictures were my father's favorite items and irreplaceable. I remember going to the office and the lady working there was really disinterested and offered no apologizes or responsibilities. Just saying things like, "it happens", "we try our best". I am trying to be a better person these days so I did not lose my temper and I also decided NOT to write a nasty review,
Then today, 9/16/23, I went to visit my dad and sure enough they once again threw away his new fake flowers that we had for him. In these buildings, we are ONLY allowed to place fake flowers and this time, we ONLY had fake flowers, no more pictures or crosses, because we did not want to lose them.
We were last there to visit him on 9/4/23 Labor day and there were NO signs that they were removing flowers or cleaning, asking people to remove fake flowers. They just threw them away without telling us or giving us a heads up.
I understand if you live in this area and have to use this place for your deceased family members. I just want everyone to know what they can expect. They will throw your stuff away, and offer very little in response except for "this is the last time we'll do this" or "we're trying our best to look for it". This place is a business and I believe they threw away the fake flowers because maybe they got in the way of them setting up more display cases to make more money.
It almost doesn't matter if you put real flowers in the building. Real or fake, they'll just throw it away without telling you. I guess my point will be, if you have to come here, only put items that you will be okay with losing. Do NOT put items that you do not want to lose. They will...
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