Sleep Number — Attraction in Pembroke Pines

My experience at Sleep Number was incredible thanks to Mo! From the moment we walked in, she welcomed us with such warmth and friendliness, it truly felt like we were talking to family. Mo took the time to thoroughly educate us on the importance of choosing the right mattress for our health and comfort, something we hadn’t fully considered before. She guided us through the entire process, patiently answering every question and making sure we understood how Sleep Number technology works. What really stood out was how she encouraged us to test out different beds, helping us find our perfect sleep number setting. It was such a personalized experience! Mo’s passion, professionalism, and genuine care made this such an enjoyable and informative visit. If you’re even thinking about getting a new mattress, do yourself a favor and go see Mo. I’ll be recommending her to...

I would highly recommend this Sleep Number location to anyone shopping for a bed and accessories. Customer Service is something that is rarely found anymore. Customer service is so important since this determines whether or not a sale will even be made. From the moment I entered the store both Monique and Carlos were welcoming and kind. Carlos went above and beyond in educating and demonstrating each bed which made making my decision so much easier. Carlos continued to assist me from start to finish even through the scheduling process and a follow up call after the delivery was completed. I am 100% confident in the choice of the bed I made. Sleep Number has taken a good nights sleep to an entirely...

Have had a horrible experience with Sleep Number. Services are over promised and they want to charge for absolutely everything!! We paid $10,000 for a mattress and can’t even get customer service to help without paying multiple fees. Our bed is deflating and just to have it checked out it’s costing $400! Once we figure out what the issue is we will have to pay 45% of the New parts which they’re estimating to be between $400-$500! This is not what we signed up for. The 10 year warranty they offer and we were sold on is completely FALSE! You’re still liable for 45% of the replacement parts. I would never recommend a Sleep Number to anyone! They will paint you a beautiful picture just to...