Phoenix Fire Department Station 43 — Attraction in Phoenix

I appreciate that they are quick in response and arrival, and I also appreciate their services. However, they should be well-trained in the procedures for disabling a broken fire alarm sound. Last night, around 11 pm, they came to Array South Mountain apartments in Ahwatukee, simply to apologize and left us helpless for 10 minutes while the whole building was screaming loudly. Nobody, including small children, was able to sleep. We were helpless with no response from maintenance. The fire alarm box was open and only needed a screw to fix. Only one of our neighbors opened the box and fixed it with a screw at 1 am on the housing maintenance guy's instruction during a quick phone call. Come on, is it really so hard for you 12 guys to open the fire alarm box and fix a small thing? And just push back from the responsibility that it's housing maintenance's...

I just wanted to say thank you very much for your quick and kind service.my 8 month old son had a febrile seizure and a temperature of 104% they came quickly kind and guide me threw the worst morning of my life we are now home safe from the hospital and baby got the treatment he needed I have never been so thankful for a group of individuals in my life their kindness meant more to me than I can put it into words and I truly felt my son was...

Im so glad with Phoenix Fire Dept.came to my house today, they were so professional they help me all the way. Thank God I didn't need to go to the Hospital. God bless you all keeping you guys...