Sun Devil Campus Store – West Valley — Attraction in Phoenix

As an ASU student, this was the first time (and I can guarantee you this will be the last time) I will ever deal with their book rental service. I have never seen a place more disorganized and slow. I received an email about them arriving at the West campus, so when asked where my books were (books that I had already been charged for) they stated that they were “probably in the back... but there’s a lot of books there.” So when I asked to find mine because I have an assignment tonight, they said no because there’s a lot. This is a BOOKstore, of course there’s a lot of books. As a fellow ASU employee, I understand having to work with systems that may be slow or disorganized; however, I also know as an employee to do whatever I can for the person I am working with. These employees do not want to do any extra work to assist you and will do the bare minimum when interacting with you. They did not care that my assignment was due tonight, and they will not care when I receive a late grade for it. Who knows when I’ll get my book... but I’m hoping sometime this semester. Next time, I will willingly pay more to get all my books from Amazon. At least I’ll know I’ll get them on time and receive...

I was on a mission for vintage general cuisine cook books- sold 2 of them under 5 dollars. Better than digging through Village thrift and these were the era I was searching for. 2nd to last time- tab's the bf needed were there- good price, ordered well, easy to locate. They have an entire sociology section and when a bookstore actually recognizes Asu West Book Store and not just lumps into Social Sciences that's a bonus- everyone's always been friendly when I have asked questions and I've never had anyone act rude towards me patron or staff. I'd recommend it over any corporate store as they probably have what you're...

Visited the bookstore today to pick up books for next semester (next week). Google shows hours until 4 but really they're only open until 2pm right now. I arrived at 2:15 and there was still an associate there and they let me in to get my books anyway. They didn't have to do that, but they know how hard scheduling can be, especially when students are getting information that isn't updated.

I'm truly grateful that they let me get my books without any hassle. I can't imagine other bookstores going the extra distance that ASU...