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Hey GameStop - so you guys called us twice today letting us know at 9pm you are doing the early release of Pokémon. Now, I will admit fault and that we showed up about 15 minutes late and wouldn’t open the door when we went up. Ok, but here’s my biggest issue. Another group went up as well, they got their game and the door opened WE WERE STANDING BEHIND THEM, I even yelled and say hey we’re here too for the game and the gentlemen SLAMMED THE DOOR IN OUR FACES. Now, listen. I understand the retail struggle, and employees wanting to go home, but if you’re doing an early release at 9pm and close at 9:01pm just let us know. Not to mention, YOU GOT THE GAME FOR SOMEONE STANDING IN FRONT OF US. You guys have cameras at your front door I encourage you to look at what your employee did. Slammed it on our faces and didn’t say a WORD. We put money down on the game we were ready to just pick it up, but until I get some rectification on this situation idk what to do. I don’t want your employee to be fired, and apology and explanation is good enough for me! Seriously we’re easy going, but I do not need you to slam the door in our faces bro. Sincerely, Loyal customers
HiMyNameIsMarly
00
I tend to be patient and understanding and hate to leave negative reviews, but I feel like the whole situation from last night soured my Switch 2 "midnight" release experience. I showed up early to pay for my preorder, and waited in line until 9 for them to hand out the consoles. Which was fine, it was a smooth experience up until it was my turn in line and I wasn't given my screen protector that was supposed to be included with my warranty purchase. I was told that the cashier that checked me out forgot to scan the screen protector so I would have to come back the next day or wait until they finished handing out all the consoles, so I waited. After everyone left, I come up again to ask about the screen protector and the manager had the same cashier (Destiny) who made the mistake check me out again and fix it, it was awkward and she was being a bit rude. This isn't the first time I've had an issue with this cashier either. Last time I bought a Kirby plushie and got home to find the security tag still on it
Matthew Mendoza
00
They did not honor my preorder of 10x single sleeves packs of Pokemon's Journey Together set. They allegedly called me and notified me about my preorder , but I received no such voicemail whatsoever. Absolutely disappointing that this happened to me. I had paid for my preorder in full two months ago . Store associate was just very nonchalant about my preorder being canceled and sold . And just said "you're getting your money back for sure!" . Well of course , y'all didn't honor my preorder and SOLD IT TO SOMEONE ELSE . Definitely frustrating that GameStop is doing this.
Eddie Pang
00
My son and I waited out here for a few hours to buy the Nintendo Switch 2 Mario Cart combo the day it was released, then returned in the evening and waited about an hour to pick it up. The people waiting with us were nice and polite. It was a great experience for my son and had me reminiscing about the first few Black Friday's before they got bad. The employees were great, very kind, happy, and helpful; the way they had everything set up made things simple and easy.
Fe Deirdre
00
You sending me this Cubone very small and tiny figure not big vinyl deluxe maybe’s I will I have to take back to you and replace bigger figures
paolo Forteza
00
Other than waiting in line for a bit, I'm pleased with the service received. Picked up Crash bandicoot today, can't wait to play.
Emerald C.
00
Nearby Attractions Of GameStop
Five Below
Ulta Beauty
LA Fitness
Dollar Tree
HomeCo Kitchen & Bath Depot
Stagmi, Pico Rivera
Go Store It Self Storage
iFixandRepair - Pico Rivera Walmart
Walgreens
LA CHIME

Five Below
4.5
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Ulta Beauty
4.1
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LA Fitness
3.7
(322)
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Dollar Tree
3.8
(214)
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Nearby Restaurants Of GameStop
Dal Rae Restaurant
King Taco
La Barca Restaurantes
Zapien's Salsa Grill
El Molinito Restaurant
Yume Japanese Restaurant
Los Amores de Julia
Star Crab
Marin Cafe
Chili's Grill & Bar

Dal Rae Restaurant
4.7
(1.2K)
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King Taco
4.0
(1.8K)
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La Barca Restaurantes
4.1
(887)
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Zapien's Salsa Grill
4.4
(457)
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Basic Info
Address
8764 Washington Blvd STE C-7B, Pico Rivera, CA 90660
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Phone
(562) 222-1800
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Website
gamestop.com
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Reviews
Overview
4.2
(187 reviews)$$
Ratings & Description
attractions: Five Below, Ulta Beauty, LA Fitness, Dollar Tree, HomeCo Kitchen & Bath Depot, Stagmi, Pico Rivera, Go Store It Self Storage, iFixandRepair - Pico Rivera Walmart, Walgreens, LA CHIME, restaurants: Dal Rae Restaurant, King Taco, La Barca Restaurantes, Zapien's Salsa Grill, El Molinito Restaurant, Yume Japanese Restaurant, Los Amores de Julia, Star Crab, Marin Cafe, Chili's Grill & Bar

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