Flagstar Strand Theatre — Attraction in Pontiac

We arrived for a show and decided to get a drink. The lines for the bar downstairs were very long and moved very slowly. People were leaving the downstairs lines in droves to go upstairs. People were mentioning that they had been serving quickly a bit earlier but the speed had slowed to a crawl.

We had seats in a special staff-only section directly behind the soundboard (a friend was the tour manager for the show). There were three of us and the rest of the seats (14 total, maybe?) were taken.

The group (which we were later told were the owners of the theatre and their guests) were some of the loudest people I've ever had to sit near at a show. It was a comedy show with a lot of talking and this group was constantly talking over the jokes, repeating what was said, explaining jokes, and having complete side conversations.

At one point, one of them messed with the thermostat and set it to 88 degrees. It started getting hot fast. We were sweating. Then they tried to turn it down and were unsuccessful. They had to go get someone who worked at the venue to set it correctly. It started to cool off but then someone messed with it again and we saw that they had set it back up to 78 degrees. At this point, one of them propped one of the doors of this small room (there is a door on each end) open for the remainder of the show.

The door being propped open let light into the room from the hallway, providing more distraction from the show we were there to see.

At one point, loud music and singing started in the downstairs bar, which was near this room, and someone went out and closed the outer door.

Super unprofessional. I texted my friend, the tour manager. He spoke to venue security who said A) they were the owners so they couldn't do much and B) they had already been spoken to once. If that is true, I hope the owners are aware of the fact that they ruined the show for some of...

We were excited to visit this venue. The performance was great, but....the venue itself was a big disappointment. Parking was horrible. We waited 15 minutes with 8 cars ahead of us to enter a nearly empty parking lot to pay $25 to park. After that 15 minutes we still had 4 cars ahead of us. There were no posted signs for parking. We pulled out as others walking from that parking lot told us not to park there due to price and long wait they flagged us down the street(others who were going to the venue). We pulled around the corner and there where many open places to park. Our tickets were scanned at the door. No one directed us as to which way our seats were. We found a worker who tried to help us but he did not know either. So, we went back to the entry door and found someone who did know. We ended up getting drinks. The waters were warm( that really didn't matter) but when I went to pour my water into the ice cup the bottle was covered with sticky stuff. On the way into the venue traffic crossing signs were working. On the way out all of the crossing...

My Mother and I came here on October 2nd for the Napoleon Dynamite Live. I had meet and greet tickets and was so excited. Little did I know when we walked in the door, we missed the meet and greet. I was so devastated. I was not told by Ticketmaster or Flagstar Theatre about this. No where on their website did it say “Doors open at 5pm for meet and greet,” they only had advertised that the show started at 7pm. I tried asking some of the staff if there was a chance I could still meet the actors like I was supposed to and they all said no and didn’t care at all. What a sad experience. I paid so much more for nothing. If you ever have meet and greet passes here call the theatre before hand and double check the times because I don’t want this happening to...