Star Party Store — Local services in Pontiac

It appears new owners have taken over and it's not for the better. Service started so bad that the previous people had to come in to help. Part of the problem is a frustrating inability to communicate effectively. Not only is there a very heavy accent in all the new workers that makes it difficult to make out what's being said through the bulletproof glass, but the ability of the new workers to understand what's being said by the customer is also sorely lacking. It is now common to walk in and find a line a dozen people long or better as each customer struggles with the worker to conduct their business. Moreover, I've personally been ripped off twice and witnessed on multiple occasions others arguing with workers about the same thing. I moved to Pontiac about 14 months ago and this store is the only party store within walking distance and even that is half a mile away for me. To see the customer service go from what was a friendly neighborhood party store to the what it is now is depressing. Patronize at...

Staff at night are very racist and racially profile mostly black customers. And they don't mind selling you$100 worth of any returnable bottles or cans,but was told that you are only allowed $2.00 worth of returnables,and that's only for 1 day!!! Sam the clerk at this store, is definitely unprofessional, childish,and an all around prick! Can't wait for family Dollar to get they're liquor license so Star can go out of business!...

They definitely have to have some type of a safety net around and inside the store, I have stopped going there regularly, do to all the people that hang out and bother/harassing customers outside and inside the store.. I have lived in Pontiac for a lot of years now, and I truly feel like that is one of the most unsafe party stores in the...