Dalton arrived as projected, he first brought in a thin piece of plywood to protect our floors when he pulled the refrigerator from its cubby. He quickly diagnosed that the condenser fan had failed, checked the part availability out of Charlotte NC, Jacksonville FL or Atlanta GA on his tablet and advised that possibly a repair could happen next week if the part arrived in 2 days. He was personable and knowledgeable, lending me some advice on a problem we are having with our Bosch dishwasher, not conducting a formal diagnostic. Dalton provided a formal quote for the repair and processed our payment from his tablet. I asked about a receipt and Dalton said that the Chatbot would be sending me a description of the services performed and the pictures he took. Prior to that Julie, in either the service department or the corporate office, was helpful in getting the service call scheduled and checking whether the previous owners had purchased an extended warranty on the Bosch refrigerator. Livinggood's, the only local service contractor licensed to work on our Bosch refrigerator with R600 refrigerant, has invested in automated texting, emailing and location services via Harvey, their Chatbot, to advise where the technician is in his day and projecting changing arrival times based on this...
Read moreHey if you want great service with top of the line appliances. then this is the right place to check out. i was impressed from the very first time i went to Living Goods. From classy show rooms all the way to their warehouses. A-1 all the way,and their employees are so friendly and quick to take care of buisness.i defently recommend that you give them a visit,you will not be...
Read moreDalton did an awesome job evaluating my issue(s) with my washer. He explain what the problem was and ordered the parts needed. Great job once again from Livingsgood!
Repairs have been completed and washer is up and running. Again Dalton was professional. Cleaned up after install....
Read more