Bait and switch. Quoted $2250 to remove an oven, and replace it with one I had on a trailer. When the 3 guys got there, they said they needed 2 more at $150/hr a piece, with one hour mandatory drive time. The guy in the office said it's because he didn't know that it was located in a corner, even though I sent them pictures via email several months earlier. A competitor in Mokena did it for just over $2k with 3 guys, and they even included a quick service on the new ovens, and wired an outlet for me. And they didn't require half down (which Advanced did refund me, since they didn't do...
Read moreI recently had to get some repairs done at my restaurant, and I must say, I was really impressed! The technician was incredibly helpful, walking me through what needed fixing and answering all my questions. He worked swiftly and efficiently, and I felt like He genuinely cared about getting us up and running again. With multiple locations, it was easy to find a service that fit our needs, which was a big relief. Overall, I’m very satisfied with the service, and I’d definitely recommend them to anyone in need of...
Read moreNot trustworthy. Quoted me $2000 to fix a commercial fridge that they claimed needed a whole list of new parts. I expressed reasonable doubts and they dug in their heels about the diagnosis and quote. I read the tech's notes saying the capillary tube was restricting the refrigerant so I checked on it myself and the tube was bent. I straightened it out and the fridge worked...
Read more