Prairie Edge Trading Co & Galleries — Attraction in Rapid City

This is a general souvenir store with interesting artwork and many themed stock items that seemed to be price-gouged in an effort to profiteer off of the namesake of the surrounding American Indian tribes and their culture.

The service was absolutely abhorrent. A woman with the name tag Shanon had only approached us at the very end of our shopping experience as we were testing some of the instruments on display at the exit.

At first she engaged with a general greeting and answered a few of my questions about the "croak-box" as she called it, where she supplied a few derisive chuckles at my displayed and honest ignorance of the item and its construction.

As we were about to leave however, she insisted that one of our party looked like a "famous" movie star and kept insisting it to the point of it coming off as embarrassing. When she was pressed to name the "celebrity" she ended up referencing an obscure and ridiculous character from a movie over that was over twenty years old.

Upon later recollection of the movie, both my family and I found the reference absolutely insulting and we were perplexed as to why a stranger would ever even bring up such a thing.

At the time of the incident however, I pressed further with questions regarding her strange reference in a very calm and civil manner, attempting to get to the root of her social deformity and to gain a better understanding of her motives.

With further questioning she suddenly turned into a "deer in headlights" and feigned obstinacy in an effort to disengage from her now obvious mistake.

It was at this moment she appeared to have realized she had made a mistake in her idiotic assertion, and my line of questioning was unrelenting in its mission for her to acknowledge the moment that had happened mere moments prior.

In the last few rounds of our interaction, her daughter, an accomplice in the idiotic reference, had approached in an effort to pacify the situation, but not before I had equally suggested that her mother had also reminded me of a favorite and "celebrated" character from a nature documentary I had seen. After which I promptly showed her a picture of a blue whale, and took my wife and daughter out of the premises.

Moral of the story: if you're going to have malignant fun at a stranger's expense, you better have the brass to back up your idiocy, or you're going to get fed with the same feces that you're flinging.

I don't recommend this place at all, it's staffed with disrespectful, unhelpful and wholly dishonest people. Shanon should be fired immediately and kept from a job where she is interacting...

The only positive aspect of my experience was Maya. She's helpful, kind and polite. I've been a long time supplier of Indigenous botanicals to Praire Edge. I wanted to try their products for the first time. I definitely regret that decision. I purchased $350 worth of herbs and teas. They didn't have the decency nor the respect to package my goods correctly. All of the products I bought were open, spilling out, and thrown into a bag. I didn't check the bags at the store because I trusted they would be properly packaged. The teas were falsely advertised at 2oz, most of them weighed less. I called concerning this issue and had no resolution. They kept transferring me from person to person. The staff started to speak to me rudely and attempted to be condescending. They continued to tell me management is "out of office". Once I finally got to speak to Brenda(GM), all she did was constantly interrupt me when I tried to explain the situation, became rude and raised her voice throughout the conversation. She wanted me to speak to Nancy, and that never happened. She's conveniently always on leave. No accountability from the staff or management. They even told me I'm not welcome back as a supplier or customer for voicing my concerns. From an Indigenous person's perspective it seems like they exploit indigenous cultures and treat the native people with no respect that...

Our motorcycle club has a National Run in Rapid City now and then. My husband and I are always soooo happy when that happens. Prairies Edge is STELLAR! Yes, it has everything. This is why we know it's the best. On a personal level, my husband, being Cheyenne Arapahoe and I being Mi'kmaq First Nations, got to enjoy interacting with local Indians, while waiting for the shop to open on a Sunday. Once inside, in the bead area, we meet a fellow tribal family from my husband's Rez in Oklahoma!! We swapped clan info and found we were related! Love the manager of this shop. Can't remember his name, but he is great. We were on a motorcycle, and having bought too much to carry home, they carefully wrapped and mailed it home for us. Thank you! We will be...