Gray's Guilty Pleasures — Attraction in Redding

BUYER BEWARE: The store and employee was great. Lots of choices great service. The items sold, however, are massively overpriced so you might as well not buy any of it. Expect 100% markup or more compared to online. Thats not a big deal for a 10$ item, but paying twice as much for a 100$ or even 50$ product is way too much.

When I called to discuss the price gouging, I was told that these prices were chosen to pay employees, insurance, rent, etc. Which is completely fine. But to not have refund, return, or exchange options for unused items just seems unfair to the customer especially when customers can open and touch products in store before purchasing (which we did with the employee). I was also told that the markup is justified by the customer experience which can help people decide on the right product for them in the shop. Though this can be true, you might still walk away with a product you don't like and pay double for it. At a 100% markup, you are better off researching the product you are interested in online, purchasing it there, and buying another one if it turns out the item wasn't a good match for you after all. For example, say you are interested in a lovense product that has multiple size options. Online each option costs 99$, at Grays Guilty Pleasures (GGP) these each cost $220+ a 120% markup. What is the employee realistically going to offer the customer here to account for a 120$ difference? We were steered in the direction of a similar item slightly less expensive at 150$ with similar features (but still 1.5X the cost of the lovense product online).

I understand a large markup on less expensive products (10-15$ range). But doubling the price of 30$+ items doesn't seem fair to the consumer. GGP please consider adjusting prices to be fair to consumers while making sure to take care of your business. Would a 30-40% markup work for some items? Judging by the brand new expensive wrapped GGP jeep sitting outside the shop and you being able to double your store size plus your interest in opening a new location, there might be some flexibility in pricing each item especially since they don't take up a lot of space.

Regardless, wishing you lots of success! The store was great, but the prices seem unfair. Another thing you could do is just tell the customer that all products are substantially marked up in the store (not just lovense). I can see from other reviews that this issue is not new and has already rubbed customers...

This is hands down the BEST adult and lingerie store in town. Went in there tonight for the first time after hearing their ad on the radio, and I was pleasantly surprised to see just how wide of a selection they had as well as very high quality items and merchandise. Their sales and discounts are really great along with competitive pricing on even top of the line brands.

I love the fact that they have a really well organized and clean store but also most importantly, the owner is extremely friendly and respectful with genuine extensive knowledge on each and every single item they carry and then some; Which he hand picks everything they have too.

For those of us who may lean towards the more reserved side, Mr. Gray is polite and open with a helpful and understanding attitude that makes it a really comfortable and informative experience whether or not you chose to purchase anything or not.

All in all I’d recommend to anyone and everyone to definitely take the time to go check it out. You...

I went here because im trying to experiment with some new things and other places in town just don’t have quite what im looking for. As soon as i walked in the girl at the front immediately asked if i was looking for anything in particular which i answered to and right away she was very open and comfortable to talk to. She helped me gather a few options and let me know how they worked and even gave feed back on her own personal experiences which made it even easier to open up. I eventually found what i wanted with her help and couldn’t help but notice the wide variety of things inside the store and how organized it was. After i checked out she gave me some samples of what i was looking at which was perfect for the experimentation i was looking for. Will most likely...