iRepair Hub Roanoke — Attraction in Roanoke

I recently had my iPhone screen repaired at a irepair hub and the experience has been nothing short of a nightmare. I am utterly disappointed and frustrated with the subpar service I received, which has left my phone in a worse state than before.

The touch sensitivity of my iPhone has been severely compromised since the repair. I now experience unresponsive areas on the screen, making it difficult to perform even the simplest tasks. This issue was non-existent before the repair, and it's incredibly frustrating to deal with it now.

When I reached out to the repair shop to express my concerns and request a resolution, they were incredibly unhelpful and dismissive. They refused to take responsibility for the issues and insinuated that the problems were unrelated to the repair, despite the clear timeline of events. Their lack of professionalism and customer service skills only added to my frustration.

At this point, I'm left with a damaged phone and no recourse for the poor repair job. Not only did I waste my money on the repair itself, but I am now faced with additional costs to fix the new issues that arose from the repair. I deeply regret choosing this repair shop and hope that others will avoid the...

My phenomenal experience with iRepair Hub Roanoke all started with a phone call. The person (I believe Diana?) who answered the phone was super kind and knowledgeable. She assured me that they could take care of my problem (a dead rear camera on a Google Pixel 2XL) quickly.

Finding the store was easy as it is located conveniently in the Roanoke Walmart and Home Depot shopping center. The store was bright and clean and there was no wait. The friendly and professional staff quickly diagnosed my problem and ordered the needed part to be overnighted!

The next day the repair was completed quickly and I was back to enjoying my cellphone again, extending its useful life for hopefully another couple of years. Not only was the inexpensive repair cheaper than replacing it, but I'm happy to know that I'm not creating more waste or abandoning an otherwise perfect device.

Great work! I totally recommend this shop and hope they flourish in this area. Ring, the owner, was incredibly kind, even staying open a few minutes late to pick up my device. He ensured I had all of the paperwork needed to get reimbursed from my phone's...

Beware this place. Rating zero star.

My 2019 Apple MacBook keyboard letter “D” cap fell off, so I came here to get it replaced.

The employee said they would replace the entire keyboard and battery.

After they did, I picked up my MacBook and turned it on, but the battery was not replaced.

They said they did, but my MacBook battery was not replaced.

I went back and asked for the battery to be replaced, and I received my MacBook again.

I wasted time visiting the place several times from August 29 to September 18 to get my MacBook repaired.

After that, my MacBook kept turning on and off.

While I was working on my computer, it kept turning on and off.

I informed them again about this and requested a repair, but they said they couldn’t fix it.

Before I visited the place, my computer was totally perfect working and fine, but I requested a replacement because my keyboard letter “D” cap fell off, but after visit here, my computer is completely broken and...