*Update: I was not disrespectful in the slightest way. I was very polite, I apologized profusely, and said we would be going. Wouldn’t have wanted to stay another minute there if you paid me. You most definitely yelled and slammed things around, please do not lie. It went on for 10 minutes and I have a 3 minute video of it… Shall I post that?
Not slander if it’s the TRUTH.
You asked if we had socks at check in and I said yes, as both of my kids most definitely did. I did NOT realize that parents are also required to take shoes off, until we were ready to leave and again, I apologized profusely. If you would have informed me at check in that I needed no shoes and needed to purchase socks, I would have gladly done so. We have not been to your establishment in a year and I apologized for not remembering your (excessive) rules! The way the you handled the situation, and now your response has me to believe you are also delusional. Disrespecting me and using aggressive behavior, in front of my friend and children, who ALSO noticed your shameful behavior, was enough..but now you are straight up LYING.
Also, for you to say I wasn’t supervising my kids is another COMPLETE LIE. My kids are 1 and 4.5 - my oldest runs off and plays and I stay with my 1 yo… pretty normal!! I believe in creative free play. I let my children play. I do not hover. Do not attack my parenting style. ———————— We’ve come here about 6 times in the last 4 years. It has been about a year since our last visit. It’s always empty here and we like that.
Our most recent visit, was very uncomfortable. We went with our friends, so we had 2 moms and 4 children, ages range from 9 months to 4.5 years old. We were again, the only ones in there.
My 18 month old was playing with the play food “outside of the play kitchen”, and I was told that the play food needs to stay in the play kitchen. Ok, no problem.
The entire time that we were there, the owner, was pretty much following behind our children, and picking up/organizing toys, AS THEY WERE PLAYING WITH THEM. Let the kids PLAY. No creative play allowed here! Seriously though, why are you even in the room?? It was more than uncomfortable at this point. The excessive rules make it extremely difficult for a child to enjoy themselves here. And that makes for a rough time for mom, which makes for an awful time for all involved.
Anyway, this is where it gets good…
I had left my sandals on, and didn’t even realize until we were almost ready to leave. I have an 18 month and a 4 year old — I was obviously preoccupied with my kids, the last thing on my mind was taking my sandals off. I understand and respect the policy of no shoes for cleanliness 100%.
The owner, was giving a tour to a mom wanting to rent the space for a party. He stopped mid-tour, and very aggressively yelled (yes. he definitely yelled) “ARE THOSE YOUR OUTSIDE SHOES?” … In shock, I apologized and said I would take them off, although I would be barefoot. He said “NO. YOU NEED SOCKS.” I said well, we will be leaving now, no problem. He then proceeded to tell me that I needed to “at the very least, take your sandals off to walk out”, which I did.
THEN…he went around the entire establishment SLAMMING toys and objects while putting them away. This went on for a good 10 minutes. Talk about not feeling safe while out with your children. At this point, I’m hurrying my kids up, but of course one needs a diaper and the other has to use the potty. Longest 10 minutes ever, I have never wanted to run out of somewhere quicker.
I will never recommend this establishment, and will never return to this establishment, because I was not only blatantly disrespected for an honest mistake, but our entire party felt as if we were an inconvenience the entire time we were there.
Just like several other reviews on Google and yelp… this man clearly does not respect women or children, which is his entire clientele.
Moral of the story -
Ran by a complete psychopath. I hope he receives the help that he needs.
Avoid at all costs if you want to feel safe with...
Read moreI just had my son's 3rd birthday party here, all I had to do was show up. They did all the work. I worked with Tony to create the right package for me and talked about prices every step of the way. He even wrote down the prices for me so I knew what I was paying for. For a full "no work for parents" package for a small group of adults and 10 kids, we spent less than we did for our party last year at our home with party tents and a bounce house and outside catering. We got out of there for less than 500. I think it was about 490... Like I said, it was important for me as the consumer to ask details about every specific charge.
Here are the details of my experience: I opted for the Boogie Babies Way package where they provided the gift bags for the kids, decorations, cake, ice cream cups for the kids, plates, napkins, and juice boxes for the kids. That was $200 before taxes and worth it. I didn't have to go to dollar stores for toys that people end up throwing away. I didn't have to stand on chairs and tape up decorations. The kids even got to leave with a Mylar balloon for themselves at the end of the party.
I brought a bag of my own socks for my guests in case they forgot to bring them, so I could avoid being charged for the socks that the owner, Tony, would have to give them. Understandably, he'd have to pass on the price of socks to me if that happened, so I brought my own socks from home.
Some adults chose not to come to the party because they did not want to wear socks, but I understand the importance of keeping the facilities clean. I didn't have to worry about germs or scummy equipment. My kids wore white socks and the bottoms were still clean at the end of the party. When I take them to child care at the gym, the bottoms are often gray at best. So kudos to Tony for sticking to this rule, even with the adults.
The pricing for adults is where I could see it could be a little gray, since they are working with an outside caterer. I went to the outside caterer and they still hadn't updated their flyers, but I got the price change directly from the caterer. I still ordered through Tony so I didn't have to do that myself. He only charged me for delivery, and tip to their drivers, which was under $10. He wasn't there to gouge prices here. The total price for food that I opted for was about $95 including tax, tip and delivery charges. Plus, we got to take all that food home!
We also added Maddie, the hostess to our package. She charged $30 for 2 hours, and we tipped her $10, because we didn't have to lift a finger. She took care of serving the guests, corralling the kids for the cake, setting up and taking the food out. Cleaning up. She even loaded up our car with our leftovers and gifts. It was effortless.
I paid $150 to make the party private, so I just had my crew there.
We forgot plates, cups, napkins and silverware for the adults, so we were charged at the end for that. I think it was 10.60, which included tax.
I could see how if you didn't ask about each charge, how it could appear confusing. He has a lower tech register that just shows prices without a description, kind of like an adding machine, HOWEVER he will bend over for you and explain every single charge. I did this two days before the party, and he kindly wrote in the details of every single charge. Plus, a lot of the details are in the contract. He's not out to make a huge profit. He needs to cover his time fairly, and his costs to operate.
For a hands-free, private party, which was catered, I walked out of there paying about 490. It was worth...
Read moreI really wish I can give 0 stars!!! The owner is insane! I called a couple places before booking and all of them came with food or drinks for kids. I didn’t mention that to the owner but the owner kept saying how he’s so much better than competitor and mentioned that to me 3 times. So I stopped him and stated that they all give the kids food with in the package and since we are comparing please include pizza for the 10 kids. He said ok I’ll do that for you. We arrived that day 6 minutes earlier. When I says 6 minutes I mean exactly 6.. we were holding our decor and food trays and he wouldn’t let us pass kept staring at his watch saying we’re a little early and that wasn’t agreed in our contract. My guest that followed me including our kids stood there while he blocked the entrance vacuuming saying it wouldn’t be fair to the guests prior to us that he needed to finish cleaning. I eventually got annoyed because he waiting till exactly 6 mins passed by to stop vacuuming and explained tre rules on the place. I stopped him and said please explain while I’m setting up youre wasting my time. Party went on no problem until we needed to cut the cake. I asked him for a knife ( he acted like I asked for one of his limbs) btw boogie babies advertises that it has a kitchen yet the knives and sink you can’t use. Stupid I know. The place I rented out for 2 hour an hour an half goes by and I see him and his kids getting ready to kick us out by cleaning and throwing out the garbage while all my guests are still there playing. I couldn’t have went crazy on him and stated what he told me eArlier how it wouldn’t be fair to me to be cleaning on my paid time. (Mind you he stated if I have a single guest at boogies babies after my 2 hour mark it was 12 dollars every 5 mins!!) this man is not accommodating at all. Very greedy, very rude, and very obnoxious. A friend of mine called in to book her child’s birthday 6 months later and she used me as a referral trying to bargain with the kids food. His words were “oh I remember this lady, in all my years in business, I’ve never heard someone BEG like she did to feed the kids.” He claimed he felt bad and isn’t want to say no to feeding kids! This guy is insane!!!! Completely unprofessional and rude!...
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