I've had both good and bad experiences here. They have a great selection of produce, but on some trips, most of the produce that I use doesn't look fit to eat. This was the case on my last visit. There were only about a dozen zucchini, and what there was had scars, cuts, was soft and was obviously old. All of the bananas were very pretty green, which wouldn't have been a deal breaker, but all of the bags (pre-packaged) had at least one banana that was very bruised, leading me to assume that most would go rotten before they ripened. I don't want to pay for 4 bananas, only to get one edible one. The price wasn't that good. They usually have good prices on meat, but if you aren't going to eat it within the next 24-48 hours, I would definitely freeze it. Steaks are usually pretty discolored with 2-3 days left on the "use by" dating. Also, the pricing isn't as good a deal as it seems, as the amount of fat around each cut of meat is much higher that on meat from Harps, Walmart, or Allen's. Other grocery items can be purchased at lower prices that other places, but you need to remember that you are paying an additional 10% on top of the posted prices, so your savings may be less than you think. Overall, it's good to have choices, and my most recent trip to 10 Box was more about my aggravation with the BIG retailer in the area. It would be worth NOT saving any money, if the food quality was better, especially the produce, which takes the biggest chunk out of my budget. As it is, I mainly go there when I just need a few items, although with only having one or two cashiers, it isn't...
Read moreThis is an odd store, they run the place on cost + 10% for pricing. They have a good selection of "Butcher Shop" cuts of beef and pork, I like this because I like to cut my own steaks by hand and I find the prices good for large packages of beef roast... I buy it that way trim and cut it the way I want and then fill the freezer. They also have other things that are not available in other grocery stores in the area.
I moved my pharmacy business here a few months ago because of my "Tricare" insurance cutting out all the other local pharmacies out of network... The staff is way better than what I have found at CVS and Walgreens... These folks come close to the service I got from my old local pharmacy, they know me when I walk in, they know what my needs are and they work hard to get everything right the FIRST TIME!
I almost never give a 5 star review and I am picky, so give them a try, it takes some getting used to because the price marked is always 10% under what you will see at the register.
The other thing that I really like is they always have cashiers to check out my stuff and I don't have to wait all day or check it...
Read moreDuring my visit to the 10Box store in Rogers, Arkansas, I was standing in a checkout line with about five other customers when an employee walked up and said, “I’ll help the next person in line.” Instead of doing that, they immediately took someone who had just walked up to the counter, allowing them to cut in front of everyone waiting.
When I reached the register, I politely pointed out that it would be better customer service to take the next person in line rather than letting others skip ahead. The employee’s response was, “Take it up with them—it’s their problem.” When I asked to speak with a manager, the same person said, “I am the manager,” and then added that he was also the warehouse and food manager. When I asked for his name, he refused to give it.
This kind of dismissive attitude and lack of accountability is unacceptable—especially from someone claiming to be in management. It reflects poorly on the store and shows a serious gap in training and professionalism. I’ll be reaching out to corporate to ensure this behavior is...
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