Chateau Banquets — Attraction in Ross Township

Oh where to start!

We just had our wedding on 9/30/23 here. It was more perfect than I could have ever pictured!

From the start Amy gave us all the information we needed & was ready, willing, & available for all my random/crazy questions! I came to “see” the venue multiple times with various people who were assisting me plan my wedding! She always answers the phone or called back knowing I had probably a silly question or just a random thought to get out! Lol She went above & beyond any of my expectations no matter how crazy they seemed at the time! If she didn’t have the answer, she got it for me from the owner! She is definitely a rockstar in my book! I can’t thank her enough!

Isaiah (owner), thank you for everything! From minor changes to timelines, to food, to staff, to drinks, just everything! Amy asked for me, & you gave the thumbs up! I appreciate you more than you know & I didn’t even get the chance to meet you! Thanks for allowing my day to be everything I could have dreamed & more!

Here’s to more of the staff! Seriously incredible. I have never seen a banquet staff so professional & great! Tara went above & beyond for helping me get the special drinks we needed! & she was the best bartender! Fit right in with my crazy group of people! Not one complaint & she was the sole bartender for 200+ people! Couldn’t have asked for better service there! David (wait staff manager) & wait staff were on top of everything! David made sure that each table I marked as high importance was taken care of just as well as the head table was! David constantly walked around asking all of us if we were good & if there’s anything that can be don’t differently! His team was kind & professional during cocktail hour & dinner!

Can’t forget Jackie! Jackie handled the seat covers & table cloths! Something that seems so small, yet sets the room completely! I didn’t really have a vision! I told her which colors & covers I liked most & she ran with it! I was stunned when I saw the venue! So pretty!

This facility was hands down the best banquet facility I’ve been to! The food was amazing. The service was top notch! All around an excellent time!

Thank you again to this amazing staff & Amy for literally dealing with every shenanigan I threw at her with so much grace! Everyone felt like...

My husband and I were married here. The decor was beautiful and the food was delicious. I loved that the butler serviced the sweetheart heart table and took care of what we needed.

However, there were somethings that we were not pleased with. Our wedding details were very organized and communicated to the admin staff. Things like guest with dietary restrictions and where their seating would be so that the servers are not be walking around with their food uncovered asking where it goes was provided. On that day they were walking around with the food uncovered asking where it should go.

There was a mix up with the amount of tables we were to have. Tarah assisted with this and was EXTREMELY rude and unprofessional. However, there was a gentleman who spoke with me and resolved the issue. For that we were appreciative. We had to request that the air conditioning be cut on in a room of 150 plus guests which is hard to cool down once everything is going. In the heart of May, this should not have been an ask. It should have already been done.

The bar did not look well stocked. The liquor brands listed on the contract were not available. The signature drink was not replenished after it ran out and guest stated the bartender was only serving juice at some points.

We were disappointed with how things were handled but overall had...

I wish I can give them more stars. I love the Chateau. My husband and I just did our wedding celebration here on May 31st. I must say without Mrs. Jackie it wouldn’t have been as beautiful as it was. She made it so stunning. The decor was what we dreamed of. She made me feel like I was marrying my husband for the first time seeming how we had been married for 5 months. Staff is friendly and amazing. Mrs. Helen and Mr Nichols ensured our wedding flowed smoothly and in a timely manner. The chateau is already a beautiful place, but the workers make it even more special. I received calls the next day about how beautiful it was and how it was the best wedding food they have ever had. I can’t wait to return to this venue it is worth it all. Better than any other venue...