The service at the Carriage is the best. I recently purchased a pair of Birks online from the Carriage website and needed them in two days as a gift. I was told it would take 10 days to 2 weeks for my order to arrive. The next morning I had received an email from Christina at the Carriage that she had the size I needed in stock. I was able to purchase them online and pick them up that same day. Christina went above and beyond to check her inventory and make me one happy customer. I am truly a satisfied customer and I purchase all my Birks at the Carriage. I highly recommend you stop by and let the ladies at the Carriage help you with your...
Read moreHORRIBLE service. The employees there make you feel like you are Julia Roberts in "Pretty Woman" when she walks into the store on Rodeo Drive! I thought, "hm, maybe this girl is just having a bad day" so I try a second time going into the store, but was given the same poor service. And to be honest, you can buy Birkenstocks A LOT cheaper online!!! "I can't wait to step foot in there again, and be welcomed by a lady who looks me up and down with the "I caught the stomach virus" face" -said NO ONE EVER! I feel that their job performance would improve greatly if they would just quit...
Read moreRacist or Rude, maybe both. Lady followed us around every step we took. Still shopped anyway & bought a beautiful purse. I figured maybe it was just a bad day. I went back the next day to finish purchasing accessories for my purse & still received the same horrible service. If your Mexican & don’t look the part, you definitely won’t be welcome there. As for me I will always be a jeans, tshirt, & converse type a person regardless of what I can and...
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