NOT A HIGHLIGHT! Kid Friendly! Not a good thing for couples trying to get away!

Let’s begin with the positives: Brian, Polo, Ivan, Jimmy, & Rick. There was also a porter whose name I can’t remember. Each of these employees went above and beyond. Four Brothers and room service are exceptional. The staff that we interacted with are trained well. They not only met but exceeded expectations.

The live music at four brothers was fantastic. The filtered in country music is torture! In a tourist area, neutral music is highly recommended.

The balcony view was entertaining. Listening to the St. Mary’s school, Jennifer Lopez, bridge talk over & over again was actually cool. The horse and buggies across the way were nice to watch. Location central to most activities.

I’m a bit jaded as I truly dislike the cattle/human herding on the riverwalk. Misting fans, loud tree trimming in the morning, and gross river water also leave a bad impression.

We only went this weekend because we had friends coming into town from North Carolina, and they really wanted to go. They did tell us that they really disliked the boat tour due to the discomfort of the heat.

We haven’t done the boat tour since moving to the area over 13 years ago, but understood the heat related dislike.

The hotel negative(s): elevators have zero air, hallways have minimal air, the rooms have locks on the thermostat to limit air flow.

It’s VERY KID FRIENDLY-(not a good thing for couples trying to get away)! which brings loud crying, a pool limited to children/people who may urinate, etc. in water, and shrill sounds during dinner.

I wouldn’t go in the pool on a dare. It was cloudy, which is by no means the fault of the staff, but rather the fact that limits aren’t placed on occupancy in the pool. Too many people make body oil, urine, hair products and other contaminants possible.

Our room was filthy, had toilet paper on the wall, debris in the toilet, and urine on the floor.

Additionally, the shower was caked in mildew, the vents filled with dust, and the place smelled like an aquarium. The bedding had black fuzzies in it???

The strawberries and champagne scam is terrible! $95.00 for 3 strawberries/sparkling wine for 2 people?????? Las Vegas hospitality would never consider the slight or ignorance!

I honestly didn’t want to deal with having to wait for hospitality to come up and clean. The 4pm check in should have provided enough time. So we went to the CVS for products, and cleaned it ourselves. Lint roller, sanitation, and antibacterial wipes for the remote, and various other things.

The room only provided ONE coffee cup! Cotton balls and q-tips, no shower cap, razor, toothpaste, comb. Marriott provides those.

Valet is understaffed! Not their fault! They made us late for a private event. We called down 30 min early to come down and wait another 15 for the car. They comped the daily rate, and we were grateful, however staffing is a problem.

The front desk is understaffed. One person for a line. No account of our stay was placed under the door, so I had to wait in line for over ten minutes to simply check out. I wouldn’t stay here again. I would visit the Four Brother, but the rooms aren’t nice enough to pay for that stay. I actually felt like we were in a dorm room.

Some of the reviews complain about view (they were too cheap to purchase the correct room), and others about dead nymphs in the room, yep roaches suck in any form, but mostly impossible to avoid in Texas. At least they were dead.

Roaches can live in the cleanest homes, but poor cleaning service is avoidable with appropriate staffing & training. If the Omni staffed accordingly, housekeeping would have time to look behind the mini fridge.