I wish I could give this a 5 star but much of the staff doesn't uphold what the website and what the welcome center employees say. Some employees try to be kind and that we appreciate, while others were extremely rude.

The " surrounded " experience states online that enters accepted to 5:15. We came in at 5:05 after going through everything else because the welcome center recommended to do it last and the web page said they had the latter acceptance of entry. They started to not want to give us the tablets we already paid for.

I informed my husband and them we were told 5:15 was the cut off. The front desk then decided to be kind and give us the tablet. We understood we wouldn't have time for the entire experience to read it all but i vocally told my family that the close at 5:30 and to be kind we needed to be out by 5:25 to not hold them up.

As a party of six went went through each member going quickly some are faster readers then others.

The last in our group is my adult daughter. Who is very pregnant and tried to hurry. At 5: 25 to 5:26 we all turned in out thing but her she was on the last scene.

A very rude woman cut her short and was pushing us out, even though they weren't even closed and we had ben very kind and quick.

My daughter did as asked but ended up crying as we left. She felt bullied and scared. As a muslim family we get enough of the as is. I'm not saying that's what this ladies problem was with us just that is reminded us so much of every other time we were mistreated even when we were with the rule, not being disruptive and were kind to others.

The Church is Beautiful and incredibly sad. I cried heart felt tears for thw Beautiful people lost there and thinking of everything they went through..The staff there was kind and informative.

The exhibit was astounding. So many beautiful pieces. I never touched the glass but pointed and a staff member snapped at me not to touch though I never touched. He didnt follow anyone else from side to side of the room untill we started walking around the room..Some staff act like we were the enemy while others were kind. Not sure why such a extreme difference in treatment from person to person.

We are both U.S. army veterans and love this country and love Texas. We are Texans. We live by the border and in all our years just never made it to the Alamo. I can say we generally didn't feel welcome by nearly half the staff but felt very welcome by the other half.

Over all we would go again but honestly I would stay far away from staff just incase because the mean one really ruin the day and don't make you feel welcome. We donated to try to help conservation as well. I mention that because the rude staff really make us feel like why are we donating to some we don't feel welcome at. However, we aren't going to let mean people ruin our love for Texas or history it self. So we will come again and donate again when purchasing tickets.