I have a 2000 LX470. If you search and read about what a POS the ignition/anti theft lock system that Toy/Lexus developed for a $70k SUV, you will see it's a part, 4 inches long, made of pot metal. It has too endure the force of a twisting key and unlocking the steering pin. The avg. part MTBF is about 190k before it fails -WITHOUT WARNING. They changed the part for '03-on -You're a lucky owner. The Landcruiser/LX470 share the same part. The dealer will want to charge you north of $1600 to get your car back. I called three places before Japanese Auto Tech and caught Mr. Young on his way home. Mr. Young checked out the car and called the dealers for parts. He was shocked to hear the dollars they wanted for the parts AND the wait.
I'm pretty good at sourcing and went through E-Bay and an out of state dealer to get parts in 3 days. Mr. Young took my Toyota parts and pieced the ignition and bracket back together. Took 3 days after the parts. The charge? CONSIDERABLY south of $1600 and just north of $400.
On the road again for 180k+ more miles. Check out Mr. Young. he's a nice, honest and funny guy.
He's got my business for my Lexus and I'm telling my family to...
Read moreSo this review is definitely a long time coming considering I've been taking my two Toyota Prius cars to Japanese Auto Tech since 2012. I know it’s tough to find an auto repair shop you can rely on so I had to write about how impressive was my recent visit here.
My 2nd generation Toyota Prius needed a new hybrid battery pack. The worst problem to experience around the holidays. But my guy Paul took care of it. As always, he was excellent at getting the job done quickly, keeping me informed about the process, and all without any unnecessary upselling. Plus they're completely transparent about pricing. It's such a relief to know you can get quality service by a team who genuinely cares about doing things the right way. I trust this shop so much that I’m willing to drive 45 minutes to have them handle my car.
If you’re looking for a repair shop you can actually rely on, I highly...
Read moreThis is the ONLY place I go to get my car checked out! They are honest and always do great work. They will always look up the cheapest cost for the parts. Work is always completed in a timely manner. I've now got my family brining their cars to them too!
One time I was there an I overheard them telling someone the things that they needed to fix on their car and I thought, "man they must really need a lot done to fix up their car because they have NEVER lied to me about things needed to be fixed." In fact Young will say, "you should probably at some point fix this.... but it's not essential to be fixed immediately." The times that it has been important he's told me.
Bottom line... Young is up front, honest, and doesn't sugar coat/ try to sell you on anything. They get the job done and they get...
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