Better Buzz Coffee Miramar — Restaurant in San Diego

I love better buzz, great drinks usually great service and fantastic visual aesthetic for your brand. This location in particular has a tendency to very very often make my drink wrong. They are always helpful in replacing it whenever there is a mistake but it’s not always very convenient to take twice the time to get it replaced which happens often. The music at this location given the interior decor is just way too Loud. I never review things because I rarely have any issues with this kind of thing but with masks and plexiglass separating the customer and employee, the music volume is something that should really be kept in consideration. Last but certainly not least, please, For the love of god, stop asking if I want to leave a tip. If I want to leave a tip I will offer or I will leave cash in the tip jar that is located next to the register. It is poor class to ask that type thing and very often makes me less likely to come in specifically because management isn’t addressing certain customer service basics such as this. Better buzz management, please address these issues to keep your regular customers coming back time and time again instead of deciding to find another establishment due to feeling very...

This is a great place to get sweet drinks. The coffee itself isn't as good as some gourmet places (though better than the bigger chains), but the prepared drinks are a sweet pick-me-up. On the rare occasion that we've gotten food, that, too, has been a big step up from the bigger chains. I also really appreciate the service -- everyone here is kind and makes a real effort to give you a positive overall experience. P.S. Kid approved -- this is my child's favorite place for chocolate milk!

EDIT: We've come many times since I wrote the original review, and I've held back on a revision, but I feel a revision is necessary. The drinks are always way too sweet, and the service takes forever. The people are very friendly, but just today we waited almost twenty minutes for a breakfast sandwich to come out, and when it did, it was as hard as a rock and was missing the sauce that's supposed to be on there. There are just too many other good choices in San Diego (for example, Jaunt Coffee, which isn't too far from here, is spectacular) to keep...

I've been here quite a few times now and this place has pretty good coffee... But the girl running orders out to cars was unnecessarily rude. After over 15 minutes of waiting and noticing so many cars who arrived after us get their orders, I rolled the window down and said, "Excuse me,we've been waiting for a while..." Just to be snapped at with, " We're really busy, I don't know what to tell you." Then with more attitude asked what the order and name was and went back inside. She came back out and told us that our order would be put as priority and rushed off. Another person came out and brought the order but it seemed like they just brought the original order that was sitting there forgotten on the counter the entire time because my drink wasn't even hot.

The receipt had printed our order at 813 and we didn't get our order until 838.

I understand this place gets insanely busy and mistakes are bound to happen but the complete lack of basic customer service skills from that girl was very off-putting. No one even apologized for...