Flowercraft — Attraction in San Francisco

Beautiful plants however feels like they never seen a black person buy plants before for being in the bayshore. I don’t want to ASSUME but it FELT like I was being followed around and when declining help the first time from a younger woman she just stared at me and continued to stare and seemed upset when I declined. The older woman more just made me do what she wanted. I get it I have a handful a plants and you are putting them somewhere safe for me but ‘no hello how are you’ just a firm ‘do this.’ When I left they asked if I wanted the plants set aside after I purchased some items when I was almost was so ready to walk out I still supported and bought something, they just looked at me confused when I told them I felt like I was being hounded for buying plants and then immediately discussed in their small circle with the older and younger woman and another man about me as a customer. The younger dude at the front greeting people and helping people load up was the only person I felt respected by as a peer not a potentially dangerous customer- he was the only one in there that made me feel comfortable around the nursery and he’s barely even inside. Like I said I did not want to assume it was a racially charged experience but something was off and I definitely felt like I was being watched while shopping for plants...hoping this experience I have wrote about creates awareness for their employees on the internal stigmas they might not even realize they have even if their actions were very loud and clear to me as a minority or maybe even hire employees that look like the bayshore community. I really love plants and hate to have a negative experience attached to my newly...

Yesterday 8/20/20 @ 10:40 am I picked up a Kumquat tree (thank you very) much but something really troubled me, when I went to pay I used my credit card. I placed my credit card in the terminal and when the sale was approved the cashier rotated the credit card terminal and without out asking me signed my name. That’s illegal and I don’t appreciate that. I have never in my life have ever seen that, most importantly during this pandemic have I never seen or have had any other merchant do that. That is not normal and unfortunately I’m going to have to report that, I will not dispute the charge but I will report the practice. I completely get it as a merchant you want to limit employee pandemic exposure but you have other options as I listed below, also I don’t believe you sanitized the plant I purchased... it works both ways.

Suggestions:

1. Cover your credit card terminal in thin plastic for customer use as most merchants are doing, or sanitize it before and after each customer transaction.

2. Wash the cash/coins customers are using in your establishment because it most likely been handed by a billion strangers if you are truly worried about exposure.

3. Apple Pay.

4. Don’t sign customer transactions unless given permission by the customer.

Problem solved

The average $1 bill tends to circulate for about four to 15 years, according to the Federal Reserve. And U.S. coins last even longer: about 25 years, the Fed says. In that time, basically every bill will have touched someone at one point who is sick, or has come in...

Bad experience. We arrived and nobody offered us help or recommendations for the plants, we looked for our plants and it was time for the stores to close, a man in his 60s or 70s I think he’s the manager, he takes our payment but since it was time to close he says goodbye very quickly so we should leave the store. I asked him to wrap the plants in paper to transport them and he only gave me a paper bag for a tall plant and without letting me speak he says goodbye again, he was kicking me out of there, I left the store there were still customers and the employees were helping them, the only person who deigned to help us was closing the gate, he offered us a plastic sheet to prevent the potting soil fall and he told us that the plants needed paper so that they would not be ruined and that the people in the store had to put the paper.

Definitely bad service, in the end my plant for which I paid more than $40 broke. I will not return to a place from which practically I am being kicked out.

A little respect and kindness, even if it is time to close, would work for you a lot, clients come to buy and pay you are not giving...