Agnew Autocare — Attraction in Santa Clara

I would give them a 10+. We were there for a dance convention from out of town. When I went out to start my car it would not start. I called AAA. They sent 2 different companies to try to start the car. They jumped it with no success. Then one of them started hammering on my alternator with a hammer and said my starter and alternator needed to be replaced.

Finally I had it towed to Agnew Autocare since they were one of the few repair shops in the area that could get me in and guaranteed to repair my vehicle the same day so we could drive home. They looked at it within 15 min. and gave me an estimate and told me it would be completed in an hour. Not only did they keep their word on the time for the repair, they also came in under the estimate they had given me. It was just a bad battery and they had to replace the battery leads.

These guys were friendly, honest, and saved our trip. Now I know why they had a line of vehicles when my car arrived at their shop! I would highly recommend this shop to anyone for all their automotive needs whether it is regular maintenance or repairs!! I am a hard customer to please and Agnew exceeded all my expectations and then...

Update: 01/08/205 Don diagnosed my electrical issue in 30 seconds, fixed it in 5 seconds and charged me $. This is why I bring real issues to Don when it comes to auto care needs. I have referred friends as well. He and his team are awesome.

Old review: Don and his team at Agnew Auto Care came through for my friend when she needed him most. Her Audi was leaking coolant and was at risk of overheating and eventually engine failure. Don diagnosed the issue with special equipment that isolated the problem. He then checked the part number in his system, gave us a schematic of the part and said that if we got the part asap he could do a same day installation! This was music to my friend’s ears because her and her family rely on this car for transportation. The cost was VERY reasonable and he had the job completed the same day, as promised. I highly recommend Agnew...

I would give 0 if I can. My friends and I got a flat tire and drove to this shop because it was very close to where we were and it seems it had good reviews. There was just a small screw in the tire. One of the people in the shop looked at it. He had us rotate the wheel so the part of the tire that was damaged would be out and accessible. Then, he took the screw out, and showed us some material that he claimed to be the highest quality!! He just literally shoved those in the hole on the tire and he said we are done! Nothing more! This morning, around fifteen hours after “he fixed” the tire, it is completely flat!! Lost my meeting!! We just got scammed by this store. Fake...