E# Hair — Attraction in Santa Clara

The owner is the hairdresser. It is expensive for Haircut ($50). It takes only 15min for haircut. Huh! The biggest problem is the hairdresser makes customers uncomfortable. It is usual for customers to wait (the worst one I have to wait was 35min). In case the customers are late (I was late by 7min one time), he makes face on customers. He got easily angry and grumpy against employees. He cut my dialog with one of employees while she was helping me to sit and setting drying gadget on top of my hair. He call her loud and asked her to stop talking and doing work. I got frustrated. I feel like I was scolded for something I did wrong. It was awful!

With some time of silence I talked back and complained about being mistreated. He confronted me and talked back. He had lots of stuffs to talk to me. He complained that he served the best to me (he said I am one of his VIP customers) simply by providing washed gown and using tissue to sweep away hair from neck and face. These are regulations in hair salon in US! Again it is not a service but THE REGULATION! He also asked me how you were being my customer. How absurd!

This hair shop has lots of violations on Cosmetology regulations.

They have to provide washed gown to customers. It should not be reused. Beware! They reuse gown. They put back used gown into the rack with other gown. They said they wash gown once a week.

They have to use clean or disposable material to get off hairs from face and neck. Beware! They use the same used sponge to dust off hair from customer to customer. .

They should clean devices before using to other customer. Beware! I've never seen them cleaning devices before using to other customer.

They should not use any dropped stuffs without sanitation. Beware! I've seen many times he dropped to the floor and pick up stuffs. Reuse stuffs or put those on tray with other devices.

All employees at the shop should have licenses. I am not sure about this.

Even at the hospital the doctor does not treat the patient as the way he treats the customers. I don't recommend this place. I will...

No greeting or smile when I showed up for my appointment He dropped the comb he was using to the floor and just picked up and continued. After cutting my hair for a while, he started blow-drying it. So I thought he was finishing up. I asked, "Is it almost done?" He said, "No, I will cut more." AND he said as if he was saying it to himself in disgust but it was just a little lower than his normal volume, "Koreans are so impatient." I couldn't believe my ears! I wanted to say something in response but I didn't because he was holding scissors and cutting my hair. With that kind of rudeness, audacity, and temperament, I didn't know what he would dare to do to my hair I couldn't see without a mirror. So I kept silent. Just wishing to leave the salon asap. He was so authoritative toward his helper like a mean owner talking to a servant. She was clearly intimidated. He may cut hair skillfully, but he made me very uncomfortable. He was offensive in many ways. I learned later that I was not the first person finding him to be that way, and during my visit, he proved himself exactly the same as some reviewers described. Never...

It took me about 5 different failed hair salon experiences until I finally stumbled upon Esharp and I've never looked elsewhere since. I was looking for a salon to go to when I first moved here from NYC 7 years ago. I'm very particular about my hair and need to visit every 5 weeks to maintain the same bob that I want. ESharp is run by one stylist so it's a fairly small place, but let me tell you, it's a very tightly run place. all the staff here are super nice, professional, consistent, and thorough. I've probably visited here more than 70+ times by now, and I have NEVER left this place unsatisfied. I always get compliments on my perfect bob. The owner/stylist is the best in town and is someone who has a lot of passion towards his profession, which I so respect! The only downside is that since it's a very small place (with A LOT of regular customers) it can be tough to make last minute appointments, but they've instituted an online booking system so I always just plan my next visit in advance. All in all, I'm super happy that I have such an amazing hair stylist that I can always go to in my...