Our first room smelled incredibly strong of cigarettes covered up by strong smelling air freshener. Even the sheets and bed reaked. When we (politely) told the front desk they acted like it was our problem and asked to come up to our room themselves. The man did not see a problem with the smell, but did say maybe it's because of the smoking which is allowed directly outside of all the doors (ashtrays on the ready outside almost every door). I had to specifically request to switch rooms at which point the man made me go "smell" the other room (?). Second room still smelled like overpowering air freshener but was at least tolerable so I didn't say anything at that point bc he was clearly not going to do anything else about it. The shower head in both rooms only reached my chest. I'm only 5'3 so I had to hold power squats to wash my hair which is fine if you're looking for exercise, but I just wanted a shower. My husband is 6ft, the shower was a joke for him. The first unit the AC/heat unit worked, the second unit the buttons were broken and it wouldn't work and would just blow ac on high and all you could do was unplug it. No hair dryers (which is honestly a minor complaint), spotty WiFi that wouldn't load anything. The neighborhood was sketchy with broken down cars and graffiti all around in an industrial area. I wish we hadn't prepaid this bc we would have left and gotten another place. Fridge wasn't plugged in and we didn't realize (guess that's our fault) then we when plugged it in it froze our food solid! Neighbors could be heard clear as a bell through the wall (they were not yelling) yet it also made our headboard literally shake anytime they got near our shared wall which made it hard to sleep. They were also ants in the bathroom (lots). Don't ask me why bc there was nothing sweet in there that I am aware of. There was also a laundry room which wasnt advertised so that was a good surprise, but then when we went in it is also like their really filthy utility closet. For anyone coming in they also have a policy of "no refunds after ten minutes" posted at check in so heads up. 🙄