First complaint was that I bought a groupon and went to use it but no where gave me a coupon code to use online, no problem, probably groupons fault. So I called the florist company and they told me that no I could only use the Groupon in store. Didnt offer me any help or try to make it work out, just gave me that info and that was it. ...Okay well maybe put that on your groupon offer. Any way I still wanted to buy something for my sister in laws birthday. So the website says "we offer floral delivery nationwide and to most foreign countries." (copied directly from site) I went to order and was able to type in the delivery address, no problem, nothing telling me they couldnt deliver to that area on the date that I picked. Couple hours go by and I get a call from them telling me that they cant deliver to that area so they wont accept the payment. Awesome, well they actually already did accept the payment because its on my cc statement. Terrible experience and customer service, too bad because they have some really...
Read moreCut flower arrangements were ordered from out of state by tele floral on 2 different occasions with the arrangements being made up and delivered by Paradise Florist & Gifts. The 1st arrangement was never made up or delivered. My daughter had to call her florist in PA to find out why the arrangement was never received. Upon her complaint the florist in PA had to get Paradise Florist & Gifts to make up and deliver the arrangement but it was a week late. The second purchase was for Easter this past Sunday. It was ordered the Monday before but was not delivered until after my daughter called to complain again that the arrangement was not delivered. I received the arrangement at 8:15 pm Saturday night before Easter. It is now 2 days later and all of the flowers the dead. I will be telling my daughter to not use this florist...
Read moreParadise Florist of Sebastian did an incredible job with our wedding! The flowers were so beautiful and vibrant. Kim was incredible to work with. I talked to her about our wedding theme and vision, and she knew exactly how to bring it to life! She was so patient and sweet throughout the whole process, and when she thought one of my ideas wouldn't look quite right, she told me and knew exactly what to do. Kim always answered my texts and emails right away, no matter what day it was, and was so kind to drop off our bouquets at a separate location in the morning so they could be photographed while we were getting ready. Everything turned out better than I could have ever imagined. I would not hesitate to work with Paradise Florist again. Thank you so much for making our day...
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