Almost everything about this place is amazing—the interior, the staff, the study rooms, the amenities, the cleanliness—it’s all fantastic.
Would be a five star if it wasn't for one glaring issue: The children’s section. More specifically, it’s not the section itself, but how parents often let their kids run wild in it—screaming, crying, yelling—with no supervision or restraint. The children’s area isn’t enclosed or separated in any meaningful way, so the noise carries throughout the library. Anyone trying to study or focus has no choice but to deal with the constant disruptions.
Sometimes, it’s not even limited to the kids' section. Children will literally be running around the entire library, and from what I’ve seen, the staff don’t seem to intervene or enforce any kind of noise policy.
It’s great that there’s a designated space for kids, but it’s incredibly frustrating for those who come here to concentrate or work. It makes me wonder why the children’s area isn’t walled off or soundproofed—or why there’s no effort to maintain a quieter environment.
So, all in all, this place is wonderful, and the staff are kind and helpful—but if you have trouble focusing (especially if you have something like ADHD), good luck trying to concentrate with the 90% chance there will be kids screaming and...
Read moreThe place is awesome but the older blonde librarian with glasses is not. She’s goes out of her way to try and make you feel bad as a mom because your kid got away from you and they weren’t even doing anything wrong just walking around. The thing that bothered me the most was when she DEMANDED a little girl to stop climbing on a bench when it looks like it was made for that and could be completely misunderstood by a child to not do that and then added on top of that “do you climb on your furniture at home” well she might and that doesn’t have to be a rule in every house and to make a child feel bad for that is wrong or she might not even have furniture at her house to even climb on. That comment was specifically to make a child feel bad about herself. This job with kids around most of the day just ain’t for someone like that. I put a picture of the thing she was not even sitting on top of but leaning over for her to be so rude and make such a fuss it wasn’t even the fact she asked her to stop it was that she demanded and the tone in her voice was not okay. This library deserves 5 stars but with such a bad experience there today I just can’t I wish you could rate employees instead because other than this it’s really one of the best libraries...
Read moreWe had family story time and my son (2.5 y/o) and his best friend (3 y/o) were hugging, tripped over one another and fell down and both hit their head slightly (they were okay). I was pulled to the side afterwards by an older lady worker and told that that doesn't need to happen anymore and that I needed to control it better. I went up to her a few mins later crying my eyes out because I was so upset with the situation and asked what exactly the problem was. She then explained "we can't have that (kids hugging each other) because they could fall and hurt each other like they did." I said "you cant have kids hugging?" She then said it's a risk factor. I said it was an accident and thats his best friend he plays with every week. I asked if she talked to the other mom and she said no, just me. My son was singled out because him and his friend tripped while hugging and accidently fell and hit their heads? Does that make sense? I am extremely upset with the situation at the fact that they are toddlers and were playing. I will no longer be going back...
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