City of Siloam Springs Public Library — Attraction in Siloam Springs

Wow. I am astonished at how rude the librarians are at this library. I have come to this library twice now to use the internet. The first time I didn’t have my ID on me, and the librarian giving out guests passes was extremely rude and dismissive and unhelpful, I only really needed to use the printer which I could have done from my phone but I felt so I welcomed that I left. The second time, I went to get a guest pass the girl with short brown hair and a terrible attitude glared at me. Then when I walked away with my guest pass and she was saying “have a great day” i said “thank you” but my back was turned. She then went to her other librarian friends and laughed very loudly and gossiped about “how rude this lady was, she would t even look at me” they all laughed and made me feel extremely unwelcome. I’m having a terrible day and this made me want to cry. My account number wasn’t working so I went to ask for another one when she rudely said “is something. Wrong?” In an annoyed way. I explained t wasn’t working and she went to print another one. I then confronted her and said you know, it’s really not cool to gossip about patrons within earshot of them. And she just smirked, like so what? And I said, I’m not dealing with this. And left. Not to mention this library constantly smells like bad food from one of the librarians at the front desk and they are constantly talking loudly To other patrons and each other. Probably gossiping. Worst library service I have ever experienced. I love my local library in colorado. I feel welcome and the librarians don’t have stuck up attitudes and make you feel worse than when you came in. Don’t go here if you want to be...

This is a small library, but it is always very clean and welcoming. And because it is small, yes, it’s going to be noisier than big libraries that might have the children’s section on a completely different level. We moved to Siloam from Fayetteville and we enjoyed Fayetteville’s award-winning large library, but small town libraries can be nice too. It’s much easier to get in and out of this one, and it’s right next to a pleasant green space, splash pad, and creek. Siloam’s library really does a great job with ongoing kids activities and events, they also have a very big collection of entertainment DVDs. My sister inquired about specific unavailable kid books and so the library purchased them based on her expressed interest. My only real criticism is that the summer reading program incentives are pretty dismal, but I understand that may be more an issue of lacking donor money to offer...

The Siloam Springs library has no documentation of re-turned books. We returned eight books to a book drop only seven showed up on our account as returned. Even if you return books inside you do not receive any receipt so you basically have no proof that you have returned books ever. The price I had to pay was more than double the value of a brand new book. Plus, I was charged 3% for using a credit card but I wanted documentation that I had...