Cafe On Broadway — Restaurant in Siloam Springs

Let me say, I have been coming to this coffee shop since I was a little girl. They have always been very kind, personable, and serve incredible coffee, tea, and treats.

This pandemic has been incredibly hard for my family as both my beau and I have medical conditions that make it near impossible for us to wear a mask. To top it off, this year we are having a quarentine baby w(complications) which also makes it hard for me to breathe, particularly in the last trimester (where I am right now).

I have appreciated Cafe on Broadway so much for providing a little normalcy in my life, as Marie and the young gentlemen who work there have always served me with the understanding that I have a medical condition and cannot wear a mask. I get a regular to go order on my way for my doctor every week.

Today I was in a lot of pain and tried to stop in for coffee. Out of the probably 15+ people in the small cafe only three were wearing masks - two female baristas and one gentleman who was looking at the menu. One lady at the counter I recognized and I know she already knows of my condition as I have stated it before and been served. Today I walk in and am immediately hounded by the barista I do not know, who keeps insisting I am not allowed inside without a mask even when I try to explain I cannot wear one and am protected by the law due to my medical condition. Realizing she was becoming aggravated, that the other barista I recognized was not going to help me, and out of respect for a cafe I love, I said if it truly bothered her I would leave.

It was not only an incredibly embarrassing experience as there is nothing I can do about my condition and the cafe was full, but I was also in physical pain already from my pregnancy complication. It was also incredibly sad to know Cafe on Broadway isn't honoring the law by recognizing those with medical conditions...

I soooo hoped this place would be great, but unfortunately we were very disappointed...ordered breakfast on a Sunday around 11:30, the outdoor an indoor vibe was cool, I was hoping for a unique and good experience. The service was not overwhelmingly friendly...received 2 of our 3 entrees, still didn't have our 2 drinks...drinks came and we asked about the missing food, they failed to order it...so then said they would make it. The bloody mary and the hot white Russian were terrible, severely overpoured, so much so that we couldn't even drink it. No one came by and asked how anything was,like ever...when they brought our missing food I asked for a glass of water, he brought one back to me a few minutes later..water, no ice...really the only thing going for them was the eclectic vibe, breakfast food was sub par...the seemingly fresh strawberry jam was the highlight. I hope they step up the food game and get someone trained to make a decent...

I love Cafe, but after moving back to Siloam after a couple of years, I can confidently say the quality of their actual product has dropped. There is no salt in the dough used for scones, the baker is still in high school with no professional experience (this says a lot about the current ownership and what they’re willing to pay for/invest in), my Bee Loved seasonal latte varied greatly in sweetness from one day to the next, and the layout has morphed into something a little strange and less functional. The colossal cookies are still good, but I imagine that recipe has been locked down since they started selling those. We also ordered paninis here recently; the chicken melt really needed acid from pickles or pickled red onions, etc. to balance the richness, and my partner said his Italian stallion was lacking the pesto the menu said it was supposed to have. The staff is lovely and the...