The Open Book Simi Valley — Attraction in Simi Valley

Just terrible. I worked retail for 22 years in management so I know good customer service from horrible. I came in today looking for a few books with my ten year old daughter. We asked for help and the woman just pointed in the direction. We looked and looked..... didn't find the title. We ASKED AGAIN..... she pointed in a different direction. We looked again.... nothing. While looking in the second direction, I heard the employee talking to another employee. She started talking about how she can't stand dealing with people complaining about resale values only being $5. Apparently they only purchase used books for $5 in bundle. Complain complain. Well if you don't like dealing with customers then retail is not a job for you. Plus I'm pretty sure you don't get paid to have social hour with your friend. Never coming back here. Sad because I actually like...

Having spent quite some time looking around for the paperback version of outlander it wasn't even on my mind when we went in here for the first time to just look around. As a family of readers we can rarely pass up the opportunity to visit a book store, used or not.

So when I stumbled across the Outlander books all nicely lined up, 3$ each and in such great condition I couldn't be happier!

My husband other hand went straight to their sci-fi section and went missing for the next 20 minutes.

So if you're looking for well priced but high quality books that could in some cases pass as new give this place and its wonderful staff a chance, it will be...

Stopped by yesterday . Asked if they buy or take trades. Was told yes by the guy at the counter. Came back today with a box of books. Place was busy and as we made our way to the counter Some lady starts yelling at us. Apparently they don't do trades on Saturday. She was screaming at us for no reason . For one thing we did not know and were not told that. There is no reason to raise your voice we just wanted to do business . You shouldn't expect customers to know all of your rules. Had she been at the very least civil we would have come back another day . That woman needs to learn...