Panera Bread — Restaurant in Simi Valley

My wife and I met up here yesterday because we were next door at the Tmobile store. She wanted soup since it was cold, so I suggested that we can go next door to see what Panera Beard has to offer. This store is in a plaza with a lot of parking spots since there are other stores here as well. When we walked in, they had just about 3 other guest inside and my wife looked at their menu. She decided to get their chicken noodle soup to go. The soup itself was pretty pricey so she was hoping it would be decent. She was highly disappointed when she got home because they didn't fill up the soup to the top of the cup along with not getting a lot of noodles and you pay a high price for such so little food. She was not happy to the point that I think this is the last time she would ever want to try another Panera Beard store again. Inside of the place is okay, it's organized and cleaned but I just think it's outdated.

Service: 5 star, no issues with the workers because they are nice. Atmosphere: 3.5 star, the place is okay buy just seem very outdated to me Food: 2 star, the value of the food and the price for it was just not worth it based on our experience. Parking: 5 star, you won't have any issues finding...

I absolutely love Panera's food and I have never had a bad experience in any location, except for the one located closest to me in Simi Valley. Initially, everything was great, but the management of this location is just abysmal! My family and I would order take out frequently, but then there were repeating incidences with this location: 1) They frequently do not pick up the phone when you call to order out (and this happens almost every single time I call), 2) They have "run out" of some food item you would like to order (this is especially true of the soups), 3) The wait time in the store is awful, and, my favorite, 4) They run out of bread with great frequency. If your restaurant has "bread" in the title (Panera Bread), you should never, ever run out of the very thing you are touting about your restaurant. If this just happened once or twice, I wouldn't care, but I have had several incidences in just the past month where I called to order, and just canceled in frustration and decided on an alternate food course. Someone needs to wake up at the Simi...

Completely agree with all the recent reviews about this Simi Valley Panera. It used to always be on point. We go here about once to twice a week and now we are going to start looking for a new cafe. Just today ordered online for bagels and my wife went to go pick it up just for them to say that they don't have any of what we ordered and the employee says the online system is never updated. Management has seem to taken a turn for the worse there, I have always had a good experience with the employees, but my past visits were bad interactions with management. Called the Panera customer service about my online order and they said this location is an independently owned franchise and they don't have as much control and have had a lot of negative feedback lately about this location and the owners I guess own multiple Paneras not sure which ones but hopefully those locations are doing better. I will keep going to Panera just not this location anymore. Sorry for the rant it's just been a build up of multiple things with this location,...